Plumbing Technician - Malek Service Company

POSITION SUMMARY

As a Plumbing Technician, you'll be at the forefront of ensuring flawless installation, maintenance, and repair in residential and commercial settings. From tackling electrical components to fine-tuning fixtures, your expertise will keep the water flowing smoothly for our clients. Join our team and immerse yourself in a dynamic role where every day brings new challenges and opportunities for growth!

ABOUT US

Our Mission at Malek Service Company is to improve the quality of lives in our community by providing state of the art home solutions. We offer an amazing team atmosphere as well as the opportunity for personal, professional and financial growth. Our Vision: we will improve the lives of 150,000 customers. We will develop 500 remarkable team members. Our Core Values are the backbone of our business and guide our hiring process: we have integrity, we are accountable, and we are disciplined, aligned, transparent and results-oriented.

We care about our employees just as much as we care for our customers. We've acquired an excellent reputation for performance and professionalism over our 30-year career. We take pride in our work, in our company, and in our community. 

If you're looking for a career that wants to help you meet your max potential, apply today.

BENEFITS

• Outstanding monthly bonuses
• Health, Dental, Vision, Retirement, Life & Disability 
• 401K Matching
• Vacation Pay
• Continuing education and development
• Ability to move up within the company 
• Personal, Professional and Financial Goal focused
• Year-round work, 40 hours guaranteed
• Company-provided uniforms, iPad
• Use of company vehicle with immense brand recognition 
• Tool Account program
• Competitive pay

OBJECTIVES

• Fit and repair various household appliances
• Cut, weld, and assemble pipes, tubes, fittings and fixtures
• Perform routine maintenance tasks on Plumbing systems, including inspecting and testing plumbing systems for safety, functionality and code compliance to ensure optimal performance and energy efficiency.
• Conduct thorough inspections and tests on Plumbing equipment to identify potential issues, leaks, or malfunctions, and provide timely recommendations for repairs or replacements.
• Communicate with customers to explain system issues, proposed solutions, and associated costs, ensuring transparency and addressing any concerns.
• Create sales opportunities for senior level technicians or sales team members and promote the company's Plumbing products and services to customers.
• Provide accurate and detailed estimates and quotes for repair or replacement services, ensuring competitive pricing and profitability.
• Follow up with customers to answer questions, address concerns, and aid with scheduling necessary repairs or installations.
• Maintain a comprehensive understanding of the company's products, services, and pricing to effectively educate customers and promote value-added solutions.
• Keep detailed records of service calls, customer interactions, and sales opportunities using appropriate software or CRM systems.

COMPETENCIES 

• Good understanding of Plumbing systems, components, controls, and their interdependencies.
• Strong technical skills in performing maintenance tasks and inspections on Plumbing systems.
• Knowledge of industry standards and best practices for Plumbing preventative maintenance.
• Excellent problem-solving skills, with the ability to identify and address potential issues proactively.
• Strong customer service skills, with the ability to effectively communicate with customers and address their concerns.

EDUCATION AND EXPERIENCE

• High School Diploma or GED required
• Active Texas Plumbing License required
• 4,000- 8,000 hours under a RMP
• OSHA certified and Tankless Water Heater certified
• Active driver's license and clean background record

PHYSICAL REQUIREMENTS

• Standing, bending, climbing, sitting, small crawl spaces and heights
• Ability to spend prolonged periods of time standing, sitting, or walking
• Must be able to lift at least 50lbs 
• Wear safety attire, such as goggles or other protective clothing
• Could be exposed to sounds and noise levels that are uncomfortable and distracting
• Requires the ability to raise, manipulate and maneuver tools, components and materials and handle a variety of items, equipment, control knobs, switches, etc.
• Work in high or elevated places and/or in tight spaces
• Ability to withstand hot and cold indoor and outdoor temperatures
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements

SCHEDULE

• Normal hours Monday-Friday 8:00am-5:00pm.
• On Call Rotation: This position runs after hours service calls.

COMMITMENT TO DIVERSITY

As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, MSC Mechanical, Inc. recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability, and actively foster inclusion in all forms both within our company and across interactions with clients, candidates and partners.