Plumbing Service Technician - 3 Mountains Home Services

3 Mountains Plumbing is a full-service residential plumbing company and has been serving the Portland Metro area since 2000. Over the years, we've built a company that elevates the game in our industry and community every single day. We are a team of passionate, hardworking individuals all motivated by the same mission, empowering our customers and our team. In all that we do, we strive to create an environment where we do the right thing and work as a team – one that gives everyone the confidence to speak up, make good decisions, and move our company forward.

What We Offer

• Employer Paid Health and dental insurance options.
• Employee Assistance Program. Paid Long Term Disability and Life Insurance.
• Competitive Pay and Performance Based Bonus Structure. $100,000-$200,00/Year!
• Competitive paid time off.
• 401k Plan with a company match.
• Access to continued development and career growth.
• Family friendly company sponsored events.
• NO on-call shifts.
• A well-organized and stocked warehouse - no need to pay for your own parts or go to supply houses.
• A fully stocked truck you can drive home at night.
• And Much More…

Role Overview:

We service single family residential homeowners in the Portland-Metro Area. We have both plumbing service and installation departments, whether you want to focus on tool time or selling, we have a role for you. We have fully staffed, drain, camera, excavation, and a talented office team to support you. 

Tasks: 

• Establish customer rapport. Discuss the installation process and answer customer questions.
• Follow 3 Mountains installation processes.
• Perform work to the highest standards. Keep recall rate below 5%.
• Maintain a clean, organized job site and well inventoried truck.
• Understand install team criteria and hold yourself accountable for exceeding revenue goals.
• Work alongside customer care team, dispatch, and coordination crew to ensure overall success of the business. Complete thorough notes and paperwork for office team.
• Ability to perform work in a timely manner. Meet project deadlines.
• Show up! Attendance matters. Your team is counting on you.
• Be delightful with a focus on serving customers.
• Build trust with customers and peers and demonstrate empathy.

Requirements: 

• Valid Journeyman Plumber License for the state of Oregon.
• 18 Years or older.
• Valid driver's license and insurable driving record.
• Ability to lift 50+ pounds.
• Ability to follow coaching and performance standards set by management.
• Excellent written and verbal skills.
• Ability to use Customer Relationship Management software. Typically, on a provided tablet or iPhone.

May be Subject to Driving Record Check and Criminal Background Check.