Plumbing Service Manager - Orlando - Cool Today

Overview:

Cool Today is experiencing exponential growth and with this growth comes career opportunities for those with leadership experience in the Home Service (HVAC, Plumbing, Electrical) Industry in the Orlando market.

We are Floridas premier heating and cooling company. We are passionate about growing our business through lifelong relationships with our customers, team members and community.

What's in it For Me?

• Market Value Compensation ($120,000.00 - $135,000.00 with ROBUST Bonus Program)
• Day 1 Eligible PTO Plan
• Health, Vision and Dental plans for you and your family to choose from
• 401K Retirement Plan with company match up to 30%
• Life Insurance, Short-Term and Long-Term Disability
• Special Program Options: FSA, EPA, Legal Services, and Identity Theft
• Continuous Training for your Professional Development
• Working in a dynamic, collaborative, and fun environment
• Coached and supported career growth

Responsibilities:

Who ARE You?

• An absolute driver of business growth in an accelerated time period
• Provider of excellent leadership to work teams and individual employees
• A leader who coaches, mentors, trains, and manages 5-8 managers
• Ambassador to "do what it takes" to provide unparalleled customer service to mitigate customer complaints
• Creator of processes and structure to achieve profit and growth goals, and manages expenditures operational excellence
• Manager of revenue through analyzing profitability and finding ways to improve inefficiencies
• Provider of outstanding organizational processes to ensure efficient planning of material distribution and labor forecasting to exceed customer satisfaction while ensuring a positive financial performance
• The liaison across support teams, procurement, field teams, sales, and technical services to ensure best practices are always utilized
• Protector of accurate inventory controls including fleet, parts and materials to reduce discrepancies
• Diplomatic collaborator who works with vendors, government entities, community leaders and other 3rd party partners
• Driver of the business plan, implement new strategies, and document processes
• Accountability Manager to ensure achievement of KPIs
• Promoter of enthusiasm and brand loyalty during daily huddles, team meetings, and 1:1s
• With:
  • 10+ years management experience
  • 5+ years overseeing day-to-day operations of a Home Services (HVAC, Electrical and Plumbing) Business Unit
  • Track record of year over year business growth