Platform Operations Engineer at Peterson Technology Partners

Job Description

Primary Responsibilities:

• Automate repeatable and frequent operational processes and procedures

• Monitor Key Performance Indicators (KPI’s) for website and applications 

• Remediate all Security Vulnerabilities related to the platforms 

• Provide Tier 3 Production 24x7 on-call support (rotation)

• Perform platform upgrades using established automated procedures

• Participate in Change, Incident, and Problem management including Root Cause Analysis

• Improve and document operational and troubleshooting procedures

Required Qualifications:

• 5+ years experience hands on production support on bare metal servers and containers. 

• A quick learner and self-starter eager to learn new technologies with automation mindset.

• 4+ years experience with Ansible, Bash, Python, Perl or similar scripting language 

• 4+ years experience with modern web and mobile application environments (TCP/IP, HTTP, DNS, routing, load balancing, CDNs, WAF security, etc)

• 4+ years with Docker and Kubernetes.

• Experience with Ansible and Salt Stack or similar configuration management tool

• Experience with Stash/Bitbucket or similar code repository tool 

• Experience with web application technologies including HTML, JavaScript, Node.js, Nginx, React

• Working knowledge of incident, problem, and change management best practices

Desired Qualifications:

• Large scale eCommerce industry experience 

• Experience with the implementation and management of procedures in a technical operations environment, including managing and reporting on quality and operational metrics 

• Experience with APIs, service-oriented architecture (SOA), and microservices 

• Experience configuring Nagios or similar monitoring tool

• Experience with DataDog or similar Application Performance Monitoring (APM) tool

• Experience with Jenkins, Gitlab or similar CI/CD tool

• 4+ years Elasticsearch Management: Design, deploy, and maintain Elasticsearch clusters, ensuring optimal performance and scalability.

• Preferred candidate is passionate about the hospitality industry