PLACES Project Coordinator - On Lok

On Lok PACE

We are a non-profit committed to our participants.

Dedicated to The Care of Elders:

PACE (Program of All-Inclusive Care for the Elderly) was developed to answer the many problems around caring for frail seniors. The PACE model is centered on the belief that it is better for the well-being of seniors with chronic care needs and their families to be served in their community whenever possible.

Seniors, their family members, and caregivers face many issues, including transportation to appointments, management of medications, coordination of medical care from different specialists, lack of social interaction, and ability to stay alone at home. On Lok PACE participants receive in home care services and transportation to a On Lok PACE center for primary medical care, social and recreational activities, and other senior care services.

We understand the importance of a system that works together. Your expertise, drive and passion can help us carry out our mission to improve lives and advance healthcare.

Join our team of leaders to begin a rewarding career!

POSITION SUMMARY: Under direction of the Director of PLACES, the Project Coordinator is responsible for project support, operational support, and assisting with carrying out critical project duties within the department and sub-departments: PLACES Administration, Asset Management, Property Development, and Capacity Engagement and Space. The Project Coordinator provides key administrative functions, including but not limited to, monitoring project plans, purchase order requisitions, beverage program, schedules and work hours, and participating in key stakeholder meetings.

Roles and Responsibilities:

• Organize, attend, take minutes, and participate in stakeholder, department, and subdepartment meetings.
• Document and follow up on important actions and decisions from meetings.
• Help to ensure project and operational deadlines are met.
• Provide administrative support, as needed, including but not limited to updating project and operational plans / logs / reports / budgets, scheduling meetings, preparing materials, and managing communications and logistics for the department and subdepartment teams.
• Ensure projects and department operations adhere to frameworks and maintain all documentation appropriately for each project and assignment.
• Chair and facilitate meetings where appropriate and distribute minutes to all team members.
• Serve as point person for all project/operation queries and liaison between departments/business units.
• Coordinate activities, resources, equipment and information and bring to the attention of the appropriate department / subdepartment / project manager any coordination issues which they cannot resolve.
• Develop the initial project or operation schedule, making certain that all scheduling conflicts are resolved with routine updates, with the department / subdepartment / project manager's final approval.
• Assist department / subdepartment / project manager with project plans proposals, drafts, budgets and schedules.
• Prepare necessary data to support and/or produce project objectives/goals.
• Collaborate with multiple stakeholders to ensure minimal disruption to normal business flow.
• Manage communication and build positive relations within the team and external parties.
• Provide administrative and calendaring support to Director of PLACES, Asset Manager, Property Development Group Project Manager, and Capacity & Space Manager
• Comply with all On Lok policies & procedures including but not limited to PACE, safety, and confidentiality requirements.
• Incorporate the On Lok Healthcare Hospitality G.R.E.A.T. Practices for 5-Star customer service.
• Coordinate and collaborate with Liveplace/Workplace Services, Security & Safety, Emergency Management, Infrastructure Engineering & Architecture, Technical Programs, PACE Program Management, Day Services, to integrate projects as required.
• All other reasonably related duties as assigned

QUALIFICATIONS (knowledge, skills, abilities):

• Associate's Degree in any field or similar experience
• 2-4 years administrative support and/or project coordination
• Strong verbal and written communication skills, including exceptional skill managing communications with both technical and non-technical project team members.
• Experience preparing communications to senior and executive levels of the organization.
• Highly collaborative, with strong relationship- and change- management skills; ability to understand and work with diverse cultures and help build trust throughout the organization.
• Excellent facilitation and time management skills, including delivering results with tight deadlines.
• Strong problem solving and critical thinking skills.
• Demonstrated experience providing a high-quality, high-touch customer service experience.
• Ability to produce accurate reports on time.
• Strong computer skills, competent in MS Word, MS Excel, MS PowerPoint, BOX, and Smartsheet.
• Ability to work effectively both independently and as part of a team.

On Lok's Employee Benefits include (eligible for any position for 20 hr/wk or more):

• Medical, Dental, and Vision coverage
• Retirement Savings Plan 403(b) and Term Life/AD&D Insurance
• Flexible Spending Account, Commuter Checks, MLA scholarships, Employee Assistance Program (EAP)
• Pet Insurance and additional discounts
• Holidays (10 per year), vacation time, sick leave, and long-term disability insurance

Your final compensation offer will be determined based on factors such as skills, experience, education, and licenses/certifications. The pay range is expressed as an hourly rate regardless of FLSA status. Exempt positions are paid salaried and are not subject to overtime.

Pursuant to the San Francisco Fair Chance Ordinance, and state and federal laws (including federal PACE requirements at 42 CFR 460.64(a); 460.68(a), we will consider for employment qualified applicants with arrest and conviction records.

On Lok is an equal opportunity employer committed to a diverse and inclusive workforce. All applicants will receive consideration for employment without regard to sex (including pregnancy), race, religion, color, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, disability, medical condition, genetic information, marital status, age, military or veteran status, or any other legally protected status.

If you require reasonable accommodation to participate in the job application or interview process, to perform essential job functions and/or to receive other terms, privileges or benefits of employment please contact Recruitment (recruitment@onlok.org).