PJ Branch Supervisor - ProdTestJob1110

Responsible for proactively resolving escalated member inquiries and problems at the first point of contact. Assumes responsibility for all branch functions in the absence of the Branch Manager and Assistant Branch Manager. Models desired behavior and promotes optimal member engagement. Motivates staff, reinforces needs driven-selling and referral activity for achievement of branch growth goals. Responsible for educating team members regarding current marketing promotions, engaging new members to become Signature Members within their first 90-120 days of joining the Credit Union, and engaging existing members to deepen their product and service usage with the Credit Union.