Phone Triage LPN - Career Personnel Services

A large regional medical group is looking to add a Certified LPN to their Phone Triage team.  The ideal candidate will provide courteous and professional service when answering and directing calls, maintain patient confidentiality, and comply with HIPAA regulations.

Responsibilities:

• Assess patients' medical needs
• Submit medication refills
• Updating patient demographics
• Excellent customer service skills
  
• Attention to detail and problem-solving skills
• Proficiency with phone system, office equipment, and relevant software
  
• Ability to sit for prolonged periods and lift/carry up to 20 pounds

• Note: This job does not require direct patient care and has no exposure to blood or body fluids.

Requirements:

• High School Diploma or equivalent
• Licensed Practical Nurse Certification from an accredited school of practical nursing