Phone Operator- CA Urology - Sante Health
Fresno, CA
About the Job
Sante Health System is looking for Phone Operator in the Fresno, CA area to apply to join our team part-time at one of our medical sites, California Urology. This position is responsible for operating the clinic switchboard, providing routine information and directing calls to the appropriate area.
REQUIREMENTS
- High school diploma/GED equivalent required.
- Minimum 1 year work experience, preferably in a medical office setting.
- Excellent telephone and customer service skills.
- Experience with electronic health records and scheduling preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Answering and processing all incoming calls.
- Answering incoming calls politely, efficiently, and in a friendly manner, even during times of heavy workload.
- Scheduling patient appointments.
- Serves as a liaison between patient and medical support staff.
- Triage
- Answer patient questions
- Light housekeeping.
- In the spirit of teamwork, employees are expected to follow any other job-related instructions and to perform any other job-related duties as requested.
Does this sound like you? If so, please continue reading about this opportunity!
ABOUT SANTE HEALTH SYSTEM
Sante Health System is a Management Services Organization that serves multiple clients. "Sante" is the French word for health. Our name symbolizes our commitment to good health, progressive care, and leadership in our community.
Sante is one of the largest healthcare claims and billing management companies in Central California. The strength of Sante is the extraordinary network of physicians, health plans, and other health service providers it offers the people of our valley. Sante coordinates with physicians, health plans, hospitals, and ancillary providers to ultimately benefit the patient in a managed care environment. Sante Health System provides numerous client services such as billing, claims processing, contracting, credentialing, finance, human resources, information services, marketing/communications, physician services, practice management, provider relations, quality improvement, and utilization management.
Sante is celebrating over 25 years of service to the community. We deeply understand that we would not be successful in enhancing the quality of life of our patients without our incredible team. This is why we have created a work culture that is comprised of talented, driven, dedicated, innovative, and service-driven professionals. We provide competitive pay, excellent benefits including medical, dental, vision, and life insurance, 401k retirement plan, paid time off, and opportunities for advancement. Being part of our team is like being part of a big family. Join our team and make Sante Health System your home away from home.
If you meet the above qualifications and are ready to provide excellent care to our patients, we want to meet you!
Apply now for this Phone Operator job!