Pharmacy Technician - Outpatient - Parkland Health and Hospital System

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that’s served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It’s our passion.

PRIMARY PURPOSE Provides direct support to pharmacists and pharmacy staff in preparing orders, packaging and labeling, tracking inventory, maintaining records, cashiering/payment collections and performing clerical duties.

MINIMUM SPECIFICATIONS

Education

- Must have a High School diploma or GED.

Experience

- Prefers experience in prior pharmacy technician health system roles such as inpatient pharmacy, IV/Infusion pharmacy, retail pharmacy, mail order pharmacy, and/or pharmacy repackaging.

Certification/Registration/Licensure:

- Current Certified Pharmacy Technician (CPhT) certification by exam from the National Pharmacy Technician Certification Board (PTCE) or the National Healthcare Association (ExCPT) is preferred.

- Must have current registration with the Texas State Board of Pharmacy.

- Failure to pass examination or comply with primary requirements will result in termination or the opportunity to apply for a posted non-pharmacy technician position with Parkland.

Skills or Special Abilities:

- Must be able to demonstrate a working knowledge of a PC, and be able to learn and use new software.

- Must be able to pass Pharmacy math and spelling test with a minimum score of 80%.

- Must successfully complete the necessary training requirements to perform cashier duties within 90 days from initial employment.

- Must be able to demonstrate basic computer skills for area of responsibility.

- Must be able to demonstrate knowledge and skills in the operation of equipment used in primary practice area.

- Must be able to demonstrate basic knowledge of different types of drugs.

- Must be able to demonstrate basic knowledge of medical and health care terminology.

- Must be able to demonstrate patient centered/patient valued care.

Responsibilities

1. Follows established procedures to prepare and distribute medication orders, prescriptions and/or sterile products under pharmacist¿s general supervision. Accurately maintains and replenishes automation systems (if applicable).

2. Operates an electronic cash register while entering correct charges, collecting accurate amounts of money and giving correct change to customers to ensure that payment is received for purchases.

3. Prepares for each shift by obtaining and inserting the correct amount of cash in the appropriate cash register and ensure that the workstation is ready to service customers when the shift begins.

4. Delivers remaining cash receipts and completed/approved reports to the manager, after each shift, while following established policies and procedures to ensure that all monies are secured and accounted for when the shift ends.

5. May be asked to perform prescription order entry into the ambulatory pharmacy system.

6. Assists in the maintenance of various inventory records, invoices and prescription hardcopies.

7. Assists in the maintenance of assigned areas, including cleanliness, drug and supply inventory, equipment, and simple repair to ensure that pharmacy areas are clean, operational, contain the necessary supplies, and are free from obstacles.

8. Acts as a resource person for non-judgmental pharmacy questions to medical staff, patients, and visitors.

9. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Pharmacy area, to include cashiering operations. Maintains licensure as a Nationally Certified Pharmacy Technician. Adheres to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state and private health plans. Seeks advice and guidance as necessary to ensure proper understanding.

10. Adheres to all PHHS procedures and house standards.

Job Accountabilities

1. Identifies ways to improve work processes and improve customer satisfaction. Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.

2. Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure. Integrates knowledge gained into current work practices.

3. Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area. Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans. Seeks advice and guidance as needed to ensure proper understanding.

Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees’ wellness, Parkland Health is a tobacco and smoke-free campus.