Pharmacy Technician II-Certified Specialty - Novant Health

SPECIALTY PHARMACY

Pharmacy Technician II – Certified  Call Center role

Potential signing bonus for qualified applicants & locations!

Novant Health is seeking a Pharmacy Tech II-Certified Call Center role, to join our Specialty Pharmacy team, to deliver optimal medication management across all dimensions of care, every time.

Novant Health is an integrated system of physician practices, hospitals, outpatient centers, and more – each element committed to delivering a remarkable healthcare experience for patients and their families. With world-class technology, personal connections, and care that’s easier to access and understand, Novant Health is with patients every step of the way on their journey to health and wellness.

Essential functions include:

• The Specialty Pharmacy Technician is responsible for processing, preparation, and filling of specialty prescriptions
• Perform non-sterile compounding and repackaging
• Answer and screen telephone calls and referring calls to a pharmacist when appropriate
• Use point-of-sale to support customer service needs
• Support shipping of specialty medications by preparing supplies and ensuring ice packs are re-stocked
• Package, ship and track all packages to ensure they are delivered to the appropriate address and within set timeframes for medication integrity
• Demonstrate proficiency with equipment and software
• Package, ship and track all packages to ensure they are delivered to the appropriate address and within set timeframes for medication integrity
• Process prescriptions in a timely order and manner so as to best take care of patient needs
• Receives and accurately transcribes orders from prescribers under the supervision of a pharmacist
• Utilize EPIC/Patient Management system to review and process prescription information
• Thoroughly document patient encounter(s) via Epic/Patient Management system to meet accreditation standards
• Answer and screen telephone calls and referring calls to a pharmacist when appropriate
• Assists with training of new employees, educating them in job-specific functions
• Purchasing duties and support inventory management

Why Novant Health?

• Come join a remarkable team where quality care meets quality service, in every dimension, every time.  Let Novant Health be the destination for your professional growth, as you take advantage of the opportunities, to advance your practice to other roles and responsibilities in the pharmacy technician profession!
• 8 Magnet Designated Hospitals
• LeapFrog Grade “A” Ratings at Novant Health facilities
• Novant Health is recognized as one of the Best Places to Work for Disability Inclusion, Forbes Best Employers for Women in 2020, Leaders in LGBTQ Healthcare Equality and 50 Best Places for Women and Managers of Diverse Backgrounds to Work.

 #JoinTeamAubergine #NovantHealth #PharmacyTech #NHRxTech   

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

#novanthealthallied

• Education: High School or GED, required. 2 Year / Associate Degree, preferred.
• Experience: 
  • Acute: Minimum of two pharmacy skills (examples may include medication distribution, sterile compounding, and/or medication listing activities) required. OR...hired as a Pharmacy Technician 1 Certified and now competently performing a second pharmacy skill as described above, required.
  • Outpatient Oncology: Minimum of two years of experience in any setting with one year of experience in sterile compounding (of IV and/or chemotherapy admixture), required.
  • Specialty Pharmacy: Minimum of two years in any setting required with one year in specialty setting preferred.
• Licensure/Certification/Registration:
  • Current registry with applicable State Board(s) of pharmacy, required.
  • PTCB or NHA Certification within 60 days of hire, or proof of enrollment in pharmacy school/FPEGG/FPGEC; required.
  • A minimum of one relevant specialized certificate/certification from approved vendor such as PTCB, BPTS or NPTA (examples include but are not limited to product verification, medication history, hazardous drug management, billing/reimbursement, controlled substances diversion prevention, medication therapy management, sterile compounding). This must be obtained within 12 months of hire and maintained as applicable, required.
• Additional Skills Required: 
  • State Registration and/or evidence of renewal is required for both Pharmacists and Technicians fifteen days prior to expiration and Technicians are required to be either certified through Pharmacy Technician Certification Board (PTCB) or National Healthcareer Association (NHA), or be actively enrolled in pharmacy school, or be active in Foreign Pharmacy Graduate Equivalency Examination (FPGEE) or Foreign Pharmacy Equivalency Certification (FPGEC).
  • Considerable knowledge and application of basic math skills, including ratio and proportion relationships; strong verbal and written communication skills, ability to follow verbal and written instructions. Basic technology skills. Other duties as outlined in Novant Health and facility specific policies and procedures. Ability to drive/travel to multiple facilities/locations as needed. Ability to work as part of a high performing, change ready and resilient team.
• Additional skills preferred: Considerable knowledge of medication names (both trade and generic) and their doses, routes of administration, and adverse effects; the ability to demonstrate patient interview skills and strong written and verbal communication skills with other healthcare professionals. Experience with inventory management. 

It is the responsibility of every Novant Health team member to deliver the most remarkable patient experience in every dimension, every time.

• Our team members are part of an environment that fosters team work, team member engagement and community involvement.
• The successful team member has a commitment to leveraging diversity and inclusion in support of quality care.
• All Novant Health team members are responsible for fostering a safe patient environment driven by the principles of "First Do No Harm".