Pharmacy Technician, I - Steward Health Care

About Steward Health Care
Over a decade ago, Steward Health Care System emerged as a different kind of health care company designed to usher in a new era of wellness. One that provides our patients better, more proactive care at a sustainable cost, our providers unrivaled coordination of care, and our communities greater prosperity and stability.

As the country's largest physician-led, minority-owned, integrated health care system, our doctors can be certain that we share their interests and those of their patients. Together we are on a mission to revolutionize the way health care is delivered - creating healthier lives, thriving communities and a better world.

Based in Dallas, Steward currently operates more than 30 hospitals across Arizona, Arkansas, Florida, Louisiana, Massachusetts, Ohio, Pennsylvania, and Texas.

For more information, visit steward.org

Pharmacy Tech I- per diem as needed holidays & weekends required as needed.

We are fighting for a healthier world and a new era of wellness!

Nearly a decade ago, we set out to build an entirely different kind of health care company from the ground upone that unlocks access to affordable, high-quality, and economically sustainable care and wellness in ways never imagined. Today, we are one of the largest private, physician-led health care networkscaring for millions of people across the U.S. Our transformative, fully integrated model represents a new beginning for Americas health care system and others around the world.

We have hospitals across 7 states serving over 800 communities, with more than 43,000 employees. We are ushering in a new day of world class health care. From renowned pediatricians, sports medicine specialists and cardiac surgeons to state-of-the-art hospitals, urgent care centers and medical practices, we can offer easier access to high-quality affordable health care to people nationwide when they need it and where they want it.

St. Elizabeths Medical Center, a Boston University Teaching Hospital, provides patients and families access to some of Bostons most respected physicians and advanced treatments offering specialized care, including:

• Advanced Center for Cardiac Surgery
• da Vinci Robotic surgery program; Mako Robotic-Arm Assisted Surgery
• Level III Neonatal Intensive Care Unit (NICU)
• Award-winning bariatric surgery program
• Dana-Farber Cancer Institute at St. Elizabeth's Medical Center
• State-of-the-art emergency care with short wait times

Our medical staff, made up of some of the highest rated physicians in Boston, treats patients in our community practices in neighborhoods, including Allston, Boston, Brighton, Brookline, Newton, Watertown and Weston

Job Summary

Working under the day to day supervision of the pharmacists and Pharmacy Leadership, the technician is responsible for the proper handling of medications. This includes but is not limited to: receiving, distribution, management of expiration dates, management of inventory in Pyxis, storage, repackaging, compounding, filling orders, delivering, and stocking. Additional and ongoing demonstration of intermediate skills in the practice of pharmacy as defined below are required. The job requires excellent communication skills and a desire to work in a fast-paced environment.

Qualifications

Minimum Education/Experience:

• High School Diploma or equivalent strongly preferred.
• Previous hospital experience preferred.

Minimum skills/abilities:

• Written and oral communication skills
• Basic math needed for compounding
• Ability to work in a team environment
• Ability to problem solve
• Ability to provide a high level of customer service to patients visitors and staff

Certification/Licensure

• Is responsible for maintaining licensure CPhT and State registration as required
• Is responsible for completing all educational modules including but not limited to: Steward University
• Performs Gloved finger-tip and media fill test as required.

Job Responsibilities

Works under the supervision of:

• Pharmacy Leadership
• Pharmacists

Career Ladder Criteria (as applicable by site)

• Performs Hazardous Compounding
• Performs batch sterility tests
• Monitors at least one Key Performance Indicator or produces at least one Key Process Improvement
• Assists in revising training materials
• Demonstrates Intermediate skill performance by performing at least one of the following
  • Intermediate Purchasing Skills
  • Decentralized Pharmacy Services
  • Medication Histories
  • ADC optimization

Ordering/ Receiving

• Assists with receiving order from wholesaler
• Scans in delivery
• Properly inventories/stickers delivery to ensure all items are received
• Confirms that each med is scannable. Involves pharmacist when appropriate
• Helps to maintain proper stock levels of drugs, supplies and solutions by Informing in writing, the need for an item when it is getting low
• Repackages medications from bulk to unit-dose when necessary

Compounding

• Performs calculations for dosing, unit conversions, admixture volumes
• Prepares clean room and sterile products area for daily use
• Follows clean room policies and procedures
• Prepares low and medium risk sterile and non-sterile compounds
• Complies with Universal precautions and uses Aseptic technique when compounding

Inventory Management

• Checks expiration dates in and outside the department
• Credits and debits patients in Meditech if meds reordered or returned
• Resolves missing medication issues
• Performs monthly floor inspections to ensure integrity of medications on the units and in patient care areas.
• Ensures all medications are properly labeled
• Properly disposes of medications, hazardous substances, sharps
• Properly identifies and returns expired meds eligible for credit
• Assists in semi-annual inventory activities as needed

Fills Medication Orders

• Receives labels and orders, and is able to accurately select proper drug, dosage form and strength
• Accurately retrieves medications from ADC fill list
• Neatly organizes filled meds for checking.
• Accurately retrieves medications as requested at the window
• Properly refills trays and kits including but not limited to: Code Trays, STEMI kits, anaphylaxis kits, tackle boxes in preparation for pharmacist to check.
• Accurately fills OR Machines

Delivers medication

• Performs routine rounds to patient care areas and units in timely manner
• Delivers meds to proper location including but not limited to: ADC, Med Room or a nurse if requested.
• Updates machines with current date for drug
• Outdates meds in ADC at each delivery to machine
• Returns meds from the floors when need

Fills Automated Dispensing Cabinet (ADC)

• Under stands process of loading and unloading
• Fills ADC accurately by consistent use of scanner when required
• Loads meds in a neat precise manner without overfilling pocket
• Is able to trouble shoot minor equipment issues with ADC
• Is able to reboot equipment as needed

Communication

• Uses exceptional customer service skills/communication to resolve issues
• Answers phones and triages phone calls that need a pharmacists
• Communicates well with nursing and other staff outside of the pharmacy department

Professionalism

• Maintains a high degree of professionalism within and outside the department
• Maintains excellent working relationships with others
• Dresses professionally
• Maintains a neat, clean and organized work area
• Represents the Department of Pharmacy and acts as liaison if needed when outside the department
• Complies with HIPAA policies
• Supports the training of new staff
• Manages time effectively and prioritizes accordingly

Maintains Logs

• Responsible for the daily accurate documentation of logs including but not limited to: refrigerators, hood cleaning, eye wash
• Reports any omissions or errors

Handle Controlled Substances

• Understands the importance of excellent record keeping, accuracy and handoffs when dealing with Controlled Substances.
• Immediately reports any concerns/discrepancies to pharmacist or supervisor

Steward Health Care is an Equal Employment Opportunity (EEO) employer. Steward Health Care does not discriminate on the grounds of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic.