Pharmacy Tech Trainee - GENESIS Health System

TITLE: Pharmacy Technician Trainee

FLSA: Nonexempt

DEPARTMENT: Pharmacy

GRADE: N/A

FACILITY: Trinity Health

DATE: March 2023
____________________________________________________________________________

General Summary and Purpose:

While studying towards certification, within limits of current training, and under the direct supervision of a Registered Pharmacist and general supervision of a Licensed Technician, the Pharmacy Technician Trainee will:

1. Learn how to prepare medication orders, including both sterile and non-sterile compounds. processing physician medication orders to ensure medications are promptly, accurately, and safely delivered.
2. Ensure all work meets regulatory compliance standards as related to the Pharmacy, Pharmacy Automation, Billing, and Inventory, USP 795 / 797.
3. Provides courteous, cooperative, and timely service to patients, visitors, and colleagues.

Required Knowledge, Skills, and Abilities:

1. Education: High School Diploma or GED equivalent.

2. Upon hire, must be enrolled and maintain enrollment in Trinity Health’s ASHP Pharmacy Technician training program.

3. Skills: Basic aptitude for 8th grade math along with good written and verbal communication will be assessed at the initial interview.

4. Licensure: State dependent licensure requirements – application for temporary license upon hire, if required by state board of pharmacy. Full license upon completion if required.

5. Pharmacy Tech Trainee will be required to complete the 400 hours of training program and obtain PTCB certification within 180 days of hire.

6. Technology: Familiarity with standard desktop and Windows based computer system, including email, e-learning, intranet and computer navigation. Ability to use other software required to perform essential functions.

7. Capable of self-motivated and independent study.

8. Communication: Ability to deal with people at all levels and skills in various situations in a courteous and tactful manner following the Trinity Health Core Values.

Primary Job Responsibilities and Duties:

1. Complete ASHP didactic learning modules as assigned.

2. Achieve a passing score on all quizzes and test related to ASHP didactic learning.

3. Complete all experiential learning activities as assigned.

4. Provides customer service to medical professionals.

5. Follows all policies and procedures to allow for effective and efficient patient care.

6. Actively participate in department daily huddles.

7. Under the direct supervision of a Registered Pharmacist or Licensed Pharmacy Technician:

a) Prepares, packages, and distributes medication orders per physician/pharmacist request, or prearranged work assignment according to established policies, procedures, and protocols.

b) Maintains adequate stock of medications and supplies according to established policies and procedures.

c) Contributes to effective and quality operation of the department.

d) Maintains logs, records, and other required documentation; files documentation; answers telephone and pneumatic tube; and handles cash transactions.

e) Performs other related duties as assigned.

Organizational Expectations:

1. Flexibility – Demonstrates exceptional ability and willingness to take on new and additional responsibilities. Embraces new ideas and cultural differences while managing competing priorities.

2. Accountability – Willingly accepts personal responsibility for decisions, actions, attitudes, and behaviors which contribute to the overall effectiveness of the organization. Communicates effectively, follows through on assignments, uses resources efficiently, participates in learning opportunities and treats others with respect and dignity.

3. Excellence – Serves as a role model and performs job responsibilities to the highest standards in every situation. Delivers “Something More” that ensures a more complete and personally satisfying experience for every customer.

4. Focus – Understands and demonstrates behaviors consistent with the mission and values of the organization while contributing to the overall success of the strategic plan. All actions are rooted in providing excellent customer service.

Systems and Information:

To ensure appropriate utilization of Protected Health Information (PHI) associated with the Health Insurance Portability and Accountability Act (HIPAA) and Trinity Health Confidentiality of Information Standards, as well as other regulatory entities, individuals employed in this position will be granted systems and information access as appropriate for this position.

Physical Activities:

Minimum requirements include repetitive use of hands and fingers. May require lifting and carrying loads (up to 40 lbs.), including boxes, equipment, unit dose-cassettes, and IV solutions. Stooping and kneeling may be required. Sitting, walking, or standing for long periods of time (4-8 hours) is often necessary. Ability to physically operate the equipment for the job.

Reporting Relationships:

1. Reports indirectly to the Technician Training Program Leader with direct reporting to Pharmacy Manager with Technician oversight responsibilities.

2. No responsibility for leading or supervising the work of other colleagues.

The above is intended to describe the principal responsibilities and outcomes, and the associated requirements, as well as the work environment. It is not intended as an exhaustive list of all aspects of the job.

PI255227403