Pharmacy Patient Advocate at CornerStone Staffing

CornerStone Staffing, in partnership with a leading pharmaceutical benefits company, is excited to offer a rewarding opportunity. We are seeking dedicated Patient Advocate Representatives to make a meaningful impact on members' lives. If you possess Pharmacy Benefits Management (PBM) experience and are a Certified Pharmacy Technician with a passion for helping others, we want to hear from you!

Position: Pharmacy Patient Advocate Representative

Pay Rate: $21 hour

Location: The Colony, TX (on-site)

Duration: Temp to Hire

Training Schedule: 4 weeks | Monday - Friday, 8am-5pm CST

Work Schedule (after training): Monday to Friday, 10am - 7pm CST

Start Date: 1/20/25

Responsibilities:

As a Patient Advocate Representative, you will be the personal advocate guiding members through the complexities of prescription management to ensure cost-effective access to vital medications. Your compassion and expertise will bridge the gap between members, doctors, and pharmaceutical companies. Your responsibilities will include:

• Empowering clients and members to maximize program benefits

• Providing skilled triage and care coordination

• Collaborating with internal and external teams

• Handling inbound and outbound calls to members, providers, and pharmacies

• Efficiently managing forms and data to facilitate patient assistance

• Resolving issues with empathy and adherence to compliance standards

Requirements:

• 2+ years of experience in the pharmaceutical healthcare industry

• Proficiency in a high-volume call center environment

• ACTIVE Pharmacy Technician Certification REQUIRED (PTCB, NHA, TX Board of Pharmacy acceptable)

• Strong organizational skills and independent work capabilities

• Problem-solving abilities and creative thinking in immediate and unique situations

• Intermediate proficiency in MS Word, Excel, and Salesforce

• High school diploma or equivalent

Our Selection Process:

• Background Check

• Drug Screening

• Clerical Testing

• Interview Process

Please note: Only candidates with specialty pharmacy experience and a Certified Pharmacy Technician license will be considered.

To Apply for this Job:

Click the Apply Online button, then:

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the Register button to complete the application and select the Frisco Branch.

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