Pharmacy Clerk - Riverwood Healthcare Center

POSITION SUMMARY

Responsible for registration of patients, insurance verification, communication of services available. Handles routine patient inquiries. Ability to handle incoming and outgoing phone calls. This position provides care for, or assistance to, patients of all ages, including newborns, pediatrics, adolescents, adults, and older adults.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED). Experience with automated systems preferred. Basic typing and clerical skills.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Process incoming and outgoing calls efficiently, politely and as quickly as possible
• Greet and direct guests and patients
• Maintain up to date knowledge of register
• Ability to demonstrate processes of financial transactions via register or similar.
• Promote customer service by demonstrating polite, cooperative and respectful behavior to both internal and external customers
• Assume responsibility for completing mandatory educational requirements
• Promote service excellence by demonstrating polite, cooperative and respectful behavior to both internal and external customers
• Assume responsibility for completing mandatory educational requirements
• Safeguard security and confidentiality of data/information according to HIPAA guidelines
• Carry out duties safely and use safety devices provided to protect self and others. Report safety hazards as appropriate.

Why Choose Riverwood Healthcare Center?

Riverwood Healthcare Center is a 25-bed Critical Access hospital with three full-service clinics in Aitkin, McGregor, and Garrison. Come grow with us! Riverwood is expanding and building a state-of-the-art surgical center with a completion date of 2024.

Just two hours from the Minneapolis-St. Paul metro, this is an opportunity to live and work where others play in the heart of Minnesota’s Northwoods and beautiful lakes country. Enjoy access to an abundance of natural wonders, including lakes, rivers and streams, state parks, wildlife refuges, and ATV and bike trails for all your outdoor recreational activities.

The work culture at Riverwood reflects the friendly, more relaxed atmosphere of the communities we serve. Our staff are welcoming and supportive of one another. Our goal is to deliver healthcare from the heart to every patient every day.

Join our team in delivering outstanding patient care, from robotic assisted, minimally invasive surgery to comprehensive specialty services and convenient primary care for all ages.

For more information, visit www.riverwoodhealthcare.org.

Riverwood is an equal-opportunity employer.

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