Pharmacy Automation Specialist - CompleteRx

CompleteRx is looking for an experienced Pharmacy Automation Specialist who manages automated dispensing implementation and upgrade projects on schedule and within budget. To meet the needs of our partnered hospitals, the position requires traveling up to 80% and candidates must be based in Atlanta, Chicago, Dallas, or Houston.

This is an excellent opportunity for an experienced Certified Pharmacy Technician who is looking for the next step in their career path. If you enjoy traveling, collaborating with our pharmacy teams during a transitional period, and meeting project deadlines, consider our opportunity.

Why Join CompleteRx?

At CompleteRx, we believe healthcare should be about serving others. That's why our mission is to deliver better care and better service, through innovation. The goal of our exceptional teams is to perform like champions. This means we are committed to being the best at delivering quality care to the patients we serve. Each team member's dedication is essential to meeting and exceeding the needs of our patients and families.

What You Will Do

Project manages pharmacy automated dispensing technology projects as assigned.

• Act as project manager for pharmacy informatics and related consulting projects; supervise activities of assigned project resource personnel; prepare deliverables; provide recommendations; manage project budget expenses, prepare reports; deliver results to customers; identify and mitigate risks and issues; complete performance improvement projects using company-endorsed methodologies.

Monitors and evaluates system activities to ensure systems run properly.

• Coordinates site visits from vendors for upgrades and maintenance, as needed. Identifies and resolves problems with the medication distribution system, as well as assists in the development and implementation of programs to improve and enhance service quality. This includes analyzing data reports and educating staff on research findings, as well as troubleshooting and resolving issues with existing system programs and making recommendations to the respective vendors for upgrades.

Review historical data on patient-care-unit-specific medication use trends.

• Interpret data, make recommendations, and implement inventory changes to maintain a safe and appropriate selection of standard stock. Coordinate the removal of infrequently used non-standard stock items to improve space and medication utilization. Be able to conduct statistically valid analysis of overall automated dispensing system reporting functions to maximize safety and efficiency including overrides, stockouts, vend-to-fill ratios, etc.

Analyzes financial reports generated by the technology systems for the pharmacy department.

• Presents reports to management and assists with the resolution of issues identified. Work with the Director, Director of Accreditation and Compliance, and Director of Clinical Services to ensure safe and appropriate selection of floor stock medications throughout the hospital and clinics and review requests for new additions to floor stock. Coordinate approved changes with Pharmacy Buyers and other key stakeholders.

Acts as subject matter expert for the area of responsibility.

• Assist customers in identifying automated pharmacy technology needs and project resources; Facilitate installations and upgrades using Project Management Professional (PMP) or similar methodology; troubleshoot issues; develop and maintain tools, templates, reports, and other deliverables for area of responsibility.

Develops and administers training and education programs for the area of responsibility.

• Train users on automated pharmacy technology operational best practices; Develop and maintain training materials and references for area of responsibility.

Supports sales and marketing.

• Participate in needs analysis process of prospective clients as needed; define deliverables and scope of work for consulting projects; provide resource requirements and/or savings estimates for sales pro-forma; participate in client proposal meetings as required; represent the company at conferences and trade shows; interface with industry analysts; document customer proof points for area of responsibility; present topics in company hosted webinars; publish articles and proprietary research articles.

Contributes to the company.

• Participates in self-development activities related to current job function or future career growth; participates in company initiatives to achieve corporate strategic objectives; other duties as assigned.

What You Will Need

Requirements:

• Licensed Certified Pharmacy Technician (CPhT)
• Three years experience in managing pharmacy dispensing technologies systems (e.g. Omnicell, Pyxis).
• Prior experience managing pharmacy dispensing technology installations and upgrade projects.
• Proficient in the Microsoft Office Suite of products, with advanced working knowledge of Microsoft Outlook, Word, PowerPoint, and Excel
• Project Management Professional (PMP) Certification is a plus.
• Past supervisory experience is a plus.

Compensation & Benefits

As an employee of CompleteRx, your commitment to learning will be encouraged and supported through ongoing training and professional development. We nurture a collaborative, high-performance culture and offer a challenging career along with a comprehensive benefits package.

• Medical, dental, and vision
• Flexible Spending Account or Health Savings Account
• Vacation and sick time
• Continuing education: Eligible employees have access to a full complement of continuing education courses as well as a wide variety of career development opportunities.
• 401(k) plans: CompleteRx offers a 401(k) plan with a company match.
• License Reimbursement
• Short and Long-Term Disability

Company Description:

Founded in 1998 as a service-driven organization with a strong sense of community, CompleteRx embarked on a strategy to become the employer of choice in hospital pharmacy management and consulting. Since our founding, we believe our success has been driven by our employees who are our most valuable resources. We believe the very best outcomes are accomplished when all employees share a sense of mutual ownership for successful results and where each employee accepts personal accountability for their individual contributions. These beliefs are the core of our Team Covenant which guides all of our actions to the patients we care for, hospitals we support, and fellow employees we work alongside.

CompleteRx is an Equal Opportunity Employer by choice.