Pharmacy Assistant - Specialty Pharmacy - Hennepin County Medical Center

Minneapolis, MN

About the Job

Pharmacy Assistant - Specialty Pharmacy (240058)

Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult and Pediatric Trauma Center and acute care hospital. The comprehensive healthcare system includes a 484 bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of primary and specialty care clinics in Minneapolis and in suburban communities. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, innovation center and philanthropic foundation

SUMMARY:

We are currently seeking a Pharmacy Assistant to join our Specialty Pharmacy Services Pharmacy team. This position is full time with benefits, day/eve shift, and every 3^rd weekend.

Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medications

RESPONSIBILITIES:

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
Handles cash register transactions accurately and efficiently
Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
Prepares prescriptions to be mailed or couriered to patients
Places completed prescription orders in the appropriate location of the will-call bins
Files paper prescriptions after they have been dispensed
Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
Assists with returning unclaimed prescriptions from will-call to pharmacy stock
Tubes completed discharge medications to the floors for patients leaving the hospital
Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
Maintains cleanliness of pharmacy and dispensing area
Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere

QUALIFICATIONS:

Minimum Qualifications:

High school diploma or equivalent
Previous customer service experience

Preferred Qualifications:

Previous experience as a pharmacy assistant/clerk
Previous experience managing point-of-sale transactions
Computer and advanced keyboard/typing skills
Ability to speak a second language – Spanish, Somali or Hmong preferred
Working towards a licensed technician certification through a certified national program

Knowledge/ Skills/ Abilities:

Be at least 18 years of age
Maintains the confidentiality of the customer's private medical information according to the HIPPA act
Possess strong interpersonal skills; be a team player, and promote positive team environment
Excellent customer service and communication skills
Proficient in the English language
Good attention to detail
Ability to problem solve effectively
Ability to follow policies and procedures
Ability to apply basic math skills
Basic typing skills

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.

Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements.

Department: Specialty Pharmacy

Primary Location: MN-Minneapolis-Downtown Campus

Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)

Shift Detail: Day, Evening, Every 3rd Weekend

Job Level: Staff

Employee Status: Regular

Eligible for Benefits: Yes

Union/Non Union: Union

Job Posting: Jul-09-2024

Source : Hennepin County Medical Center