Personal Lines Manager (On-Site) at Jobot
Needham, MA 02494
About the Job
This Jobot Job is hosted by: Dana Stark
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $90,000 - $100,000 per year
A bit about us:
We are a large, vibrant, and actively growing agent located outside of Boston, in Needham, MA and have been successfully exceeding client expectations for over 25 yrs.
Why join us?
Job Details
The Personal Lines Manager is responsible for overseeing and managing the operations of the personal lines department. This role involves leading a team of professionals to ensure the efficient delivery of insurance products and services to individual clients. The Personal Lines Manager must possess strong leadership skills, a deep understanding of personal insurance products, and a commitment to delivering exceptional customer service.
Responsibilities:
Team Leadership: Provide leadership and guidance to the personal lines team, including training, mentoring, and performance management.
Departmental Operations: Oversee the day-to-day operations of the personal lines department, including underwriting, policy issuance, and claims processing.
Product Development: Collaborate with senior management and product development teams to identify opportunities for new personal insurance products and enhancements to existing offerings.
Sales and Business Development: Work closely with sales teams to develop strategies for growing the personal lines business, including identifying target markets and implementing marketing initiatives.
Customer Service: Ensure that the personal lines team delivers exceptional customer service at all times, addressing client inquiries and concerns promptly and effectively.
Risk Management: Monitor and assess the risk exposure of personal insurance policies, implementing strategies to mitigate risk and ensure profitability.
Compliance: Ensure compliance with all relevant laws, regulations, and industry standards governing personal insurance products and services.
Performance Analysis: Analyze departmental performance metrics and key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions as needed.
Vendor Management: Manage relationships with external vendors, including insurance carriers and technology providers, to ensure the smooth operation of the personal lines department.
Training and Development: Provide ongoing training and development opportunities for personal lines staff to enhance their knowledge and skills.
Qualifications:
Bachelor's degree in business, finance, insurance, or a related field (or equivalent work experience).
Several years of experience in personal lines insurance, with a strong understanding of underwriting principles and insurance products.
Proven leadership experience, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and senior management.
Strong analytical and problem-solving abilities, with a focus on driving continuous improvement.
Knowledge of insurance regulations and compliance requirements.
Proficiency in relevant software applications, such as insurance quoting systems and customer relationship management (CRM) software.
Relevant insurance certifications (e.g., Chartered Property Casualty Underwriter - CPCU) preferred.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Are you a fit? Easy Apply now by clicking the "Quick Apply" button
and sending us your resume.
Salary: $90,000 - $100,000 per year
A bit about us:
We are a large, vibrant, and actively growing agent located outside of Boston, in Needham, MA and have been successfully exceeding client expectations for over 25 yrs.
Why join us?
- Competitive Base Salary!
- Company matched 401(k)!
- Flexible Work Schedules!
- Growth Opportunities!Is your background a fit? We are looking for…
- 3+ years of account management experience working in Insurance
- Experience with marketing to new prospective accounts and retaining assigned accounts
- Demonstrated ability to create quotes and presentations
- A strategic approach to the business
Job Details
The Personal Lines Manager is responsible for overseeing and managing the operations of the personal lines department. This role involves leading a team of professionals to ensure the efficient delivery of insurance products and services to individual clients. The Personal Lines Manager must possess strong leadership skills, a deep understanding of personal insurance products, and a commitment to delivering exceptional customer service.
Responsibilities:
Team Leadership: Provide leadership and guidance to the personal lines team, including training, mentoring, and performance management.
Departmental Operations: Oversee the day-to-day operations of the personal lines department, including underwriting, policy issuance, and claims processing.
Product Development: Collaborate with senior management and product development teams to identify opportunities for new personal insurance products and enhancements to existing offerings.
Sales and Business Development: Work closely with sales teams to develop strategies for growing the personal lines business, including identifying target markets and implementing marketing initiatives.
Customer Service: Ensure that the personal lines team delivers exceptional customer service at all times, addressing client inquiries and concerns promptly and effectively.
Risk Management: Monitor and assess the risk exposure of personal insurance policies, implementing strategies to mitigate risk and ensure profitability.
Compliance: Ensure compliance with all relevant laws, regulations, and industry standards governing personal insurance products and services.
Performance Analysis: Analyze departmental performance metrics and key performance indicators (KPIs), identifying areas for improvement and implementing corrective actions as needed.
Vendor Management: Manage relationships with external vendors, including insurance carriers and technology providers, to ensure the smooth operation of the personal lines department.
Training and Development: Provide ongoing training and development opportunities for personal lines staff to enhance their knowledge and skills.
Qualifications:
Bachelor's degree in business, finance, insurance, or a related field (or equivalent work experience).
Several years of experience in personal lines insurance, with a strong understanding of underwriting principles and insurance products.
Proven leadership experience, with the ability to motivate and inspire a team.
Excellent communication and interpersonal skills, with the ability to interact effectively with clients, colleagues, and senior management.
Strong analytical and problem-solving abilities, with a focus on driving continuous improvement.
Knowledge of insurance regulations and compliance requirements.
Proficiency in relevant software applications, such as insurance quoting systems and customer relationship management (CRM) software.
Relevant insurance certifications (e.g., Chartered Property Casualty Underwriter - CPCU) preferred.
Interested in hearing more? Easy Apply now by clicking the "Quick Apply" button.
Salary
90,000 - 100,000 /year