Personal Lines Administrative Assistant - Brown Insurance Services

Seminole, FL 33772

About the Job

Brown Insurance Services is seeking a highly motivated and detail-oriented Personal Lines Administrator to join our dynamic insurance agency team. As a key member of our personal lines department, you will play a crucial role in ensuring excellent service and support to our valued business clients. If you have a passion for delivering top-notch service and gaining a strong understanding of insurance products, we invite you to apply and contribute to the success of our agency.

Responsibilities:

Track and enter downloads and resolve those in suspense.
Primary back up for receptionist/front desk duties, including roll over calls and covering the front desk if receptionist is out or away from desk for an extended period of time.
Attach claims payment and first notices of loss notices/email to client file.
Attach correspondence as needed from Customer Service Representatives
Assist receptionist with any mortgagee changes/evidences of insurance, payment processing as needed.
Process non premium bearing changes and email documents for electronic signature using Formstack
Remarket home and auto as requested
Performing other work-related duties as assigned
Document retrieval from carrier websites
Inspection Letters – Send to Insd, Follow-Up, Attach, Send to UW
Review and handle billing inquires
Other tasks as required

Requirements:

High school diploma or equivalent
Excellent interpersonal skills and the ability to communicate effectively with team members
Detail-oriented with exceptional organizational and time-management abilities.
Proficient computer skills, including experience with agency management systems and Microsoft Office Suite.
A customer-centric mindset with a passion for delivering outstanding service and building lasting client relationships.
Adept at multitasking and managing multiple priorities in a fast-paced environment.
Ability to multitask and manage multiple priorities in a fast-paced environment.

Source : Brown Insurance Services