Personal Lines Account Manager at GPAC
Medford, MA 02155
About the Job
As a Commercial Lines Manager with our team, you will play a pivotal role in shaping the future of the agency. You will:
- Manage a select portfolio of high-end Commercial Lines clients.
- Develop and streamline departmental workflows and procedures to enhance efficiency.
- Collaborate closely with the Director of Commercial Lines to oversee day-to-day operations.
- Identify growth opportunities for the department, including cross-selling and expanding coverage options.
- Drive the achievement of agency goals and performance objectives.
- Continuously enhance the client service experience, ensuring outstanding customer satisfaction.
- Generate and analyze monthly reports to assess progress toward departmental goals.
- Cultivate and maintain strong relationships with insurance carriers.
- Foster a productive and positive work environment within the department.
- Provide ongoing training to ensure optimal utilization of our agency management system and carrier websites.
- Participate in annual staff evaluations and contribute to the hiring and training of new team members.
- Undertake additional responsibilities as required by the role.
Job Title: Personal Lines Account Manager
Are you ready to take your career in the insurance industry to the next level? Do you have a passion for helping clients protect what matters most to them? If so, we have an exciting opportunity for you to join our team as a Personal Lines Account Manager.
Responsibilities:
- Manage a portfolio of personal lines insurance accounts, providing exceptional service to clients.
- Review and assess client insurance needs, recommend coverage options, and prepare quotes.
- Assist clients in claims processing, ensuring a smooth and efficient resolution.
- Stay up-to-date on industry trends and insurance products to provide informed advice.
- Build and maintain strong client relationships through regular communication.
Requirements:
- Minimum of 5 years of personal lines insurance experience.
- State insurance license (Property & Casualty).
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Customer-centric mindset with a passion for helping others.
- Ability to work independently and as part of a team.
Preferred Qualifications:
- Bachelor's degree in Business, Finance, or a related field.
- Experience with insurance software and CRM systems.
- Willingness to pursue professional designations (e.g., CISR, CIC).
"For additional information on this opportunity, please contact Brad Anderson directly at
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.