Personal Lines Account Manager/CSR - Meiers Lombardini Lemanski Insurance

Join Meiers Lombardini Lemanski Insurance, an award winning independent insurance agency located in East Lansing, Michigan, that prides itself on personalized customer service and commitment to client satisfaction. We are seeking a dedicated Personal Lines Account Manager/CSR to join our team and help us continue delivering exceptional service to our clients.

As a key member of our team, you will be responsible for managing personal lines accounts, addressing client inquiries, and ensuring that each client receives a tailored insurance solution that meets their individual needs. Your role will involve building strong relationships with clients, providing expert advice, and helping clients navigate their insurance policies with ease.

If you are passionate about delivering top-tier customer service, excited to work in a collaborative team environment, and looking to grow in the insurance industry with an established agency, Meiers Lombardini Lemanski Insurance is the place for you. Apply today and become a vital part of a team that values excellence and client-focused service.

Salary Range: $20.00 - $30.00 per hour

Hourly Base Salary Based on Experience

Health Insurance

Life Insurance

Paid Holidays

Bonus Opportunities

Paid Time Off (PTO)

DentalInsurance

Mon-Fri Work Schedule

Holidays Off

401K Plan

Career Development & Growth

Team Building Activities

Hands On Training

Performance Bonuses

Professional Work Environment

Office Snacks & Coffee

Pay is based on experience and skills

Dental Insurance

Disability Insurance

Retirement Plan

Evenings Off

Career Growth Opportunities

Mon-Fri Schedule

Hands on Training

Tuition Reimbursement

Responsibilities

Client Service: Assist clients with inquiries, policy changes, and claims processing to ensure exceptional service.

Policy Management: Manage personal lines insurance policies, ensuring accuracy and compliance with regulations.

Renewals: Coordinate policy renewals, review coverage options, and recommend adjustments as needed.

Documentation: Maintain accurate client records, update policy details, and ensure all information is current.

Problem-Solving: Address client concerns and resolve issues in a timely and efficient manner to maintain client satisfaction.

Insurance Experience: Previous experience in the insurance industry is preferred.

Customer Service Skills: Strong customer service skills with a focus on client satisfaction.

Detail-Oriented: Excellent attention to detail and accuracy in handling client accounts.

Communication Skills: Effective verbal and written communication abilities.

Team Player: Ability to collaborate with colleagues and contribute to a positive team environment.

Professionalism: Maintain a professional demeanor and represent the company in a positive light.