Permit Expediter - YourDockExperts

We are looking for a reliable and hardworking permit expediter to join our team. Successful candidates will be responsible for performing permit running and managing several tasks related to surveys and inspections for our project pipeline.

The ideal candidate will be self-driven and highly detail oriented with a strong work ethic, impeccable follow-through, and consistent communication. Must be willing to learn all areas of the permit process, including local, state, and federal regulations; be able to reliably and consistently relay status updates with relevant stakeholders; maintain positive working relationships with subcontractors, management, and employees both in the office and the field; have a desire to grow, and ability to thrive in a complex and fast-paced environment.

General Expectations

• Ensure all permit applications are complete and accurate
  
• Proactively identify/reduce/prevent procedural delays
  
• Maintain accurate and complete record details of all surveys, inspections, and permits, including pile logs engineer letters, locations, types, statuses, dates, required next action, and other relevant information
  
• Prepare reporting and provide regular and ad-hoc updates on all permit activity
  
• Coordinate and maintain positive working relationships with office and field staff, contractors, developers, engineers, subcontractors, inspectors, state/local government officials, and other professionals throughout the process
  
• Respond to customer inquiries and educate them on permit requirements, inspection, process, and set realistic expectations based on state and local permitting timelines
  
• Monitor status and expedite applications as necessary to ensure inspection progress is completed in accordance with permit timelines
  
• Serve as liaison between the organization and regulatory agencies during inspections
  

Inspection Coordination:

• Schedule and coordinate inspections with management, subcontractors, project managers, customers, and office staff as needed
  
• Coordinate day-of timing for inspections with all subcontractors and foreman/PM
  
• Confirm and track survey results with municipalities & facilitate next steps
  
• Maintain list of up-to-date inspector contact info
  

Pile Log & Engineer Letters

• Track and communicate when piles are being placed so pile logs and engineering letters can be ordered timely
  
• Maintain communication throughout project with engineers and coordinate site visits
  
• Submit pile logs and engineer letters to municipalities to satisfy permit inspection requirements
  

Survey ordering, tracking, and administration:

• Be the primary point of contact with survey companies and coordinate with management to schedule and approve surveys as necessary
  
• Submit surveys to municipalities for permit inspection approval as required
  
• Building location surveys, as-built surveys. Etc.
  
• Submit as-built surveys at project close as required for all municipalities
  

Permit Running:

• Traveling to appropriate municipalities to submit and retrieve initial, revised, approved, and denied permits
  
• Scan new permits and log/track
  
• Print new permits
  
• Retrieve permit payments from clients
  
• Transport permit packets (new and revised) to and from clients
  
• Record and communicate notice of commencement (NOC) dates and statuses
  
• Perform bank runs and any other miscellaneous runs as needed
  

Office Administrative Duties: Answer phones, submit new leads to the sales team and enter/update in our CRM, coordinate with office staff as needed

Requirements

Required Qualifications

• High school diploma or equivalent
  
• Proven experience in administrative support or customer service
  
• Previous experience working with permits or in a construction office
  
• Strong time-management skills and ability to manage multiple projects simultaneously
  
• Strong communication skills, interpersonal skills, and follow-through
  
• Ability to maintain brisk work pace & timeliness of project completion
  
• Excellent written and oral communication skills
  
• Excellent research skills, attention to detail, organization and problem-solving skills
  
• Proficient in Microsoft Office, with aptitude to learn new software and systems
  
• Ability to pass examination to comply with our drug-free workplace policy
  

Preferred Qualifications

• Associate's degree or higher
  
• Strongly preferred: Bilingual (English/Spanish)
  

Benefits

• Dental insurance
  
• Health insurance
  
• Vision insurance
  
• Employee Health and Wellness Discount Program
  

• 401(k)
  
• 401(k) matching
  
• Paid vacation
  

JOB REQUIREMENTS •High school diploma or equivalent •Proven experience in administrative support or customer service •Previous experience working with permits or in a construction office •Ability to interpret and apply laws and regulations •Strong time-management skills and ability to manage multiple projects simultaneously •Strong communication skills, interpersonal skills, and follow-through •Ability to maintain brisk work pace & timeliness of project completion •Excellent written and oral communication skills •Excellent research skills, attention to detail, organization and problem-solving skills •Proficient in Microsoft Office, with aptitude to learn new software and systems •Ability to thrive in a fast-paced environment and quickly adapt to change. •Ability to pass examination to comply with our drug-free workplace policy •Ability to pass a background check PREFERRED QUALIFICATIONS •Associate's degree or higher •Familiarity with GIS mapping software •Strongly preferred: Bilingual (English/Spanish) •In-depth knowledge of permitting process, preferably in marine construction