People Partner - Houston, TX - Veterinary Emergency Group

WHO WE ARE

Veterinary Emergency Group (VEG) is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.

TALENT + CULTURE AT VEG

At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!

WHAT WE'RE LOOKING FOR

An HR professional to join us to support a region of hospitals in person to help ensure employees have a great experience at VEG and feel like they can brag about their jobs. You'll act as a partner to regional and local leaders to drive org-wide initiatives and solve day-to-day challenges. You'll also meet with employees to hear about their experiences and provide help when we need to do something better.

RESPONSIBILITIES:

• Partner with regional People, Operations, Nursing, and Medical Directors to execute a regional people strategy supporting the front lines and leaders.
• Travel to assigned hospitals weekly to maintain a constant People Team presence while building and maintaining positive relationships with employees and leaders on-site.
• Guide, train, and direct local leaders in executing HR policies and processes to ensure appropriate legal (EEO, ADA, FMLA, etc.) and company adherence.
• Assist hospital teams and leadership with onboarding to ensure a seamless experience for our new employees.
• Help troubleshoot payroll/time clock and benefits issues, and provide benefits training and information to hospital teams.
• Support the development and completion of annual HR processes, including talent reviews, engagement surveys, performance planning, annual performance reviews, retention initiatives, and compensation reviews.
• Partner with a regional team to understand performance concerns/opportunities and offer effective and holistic solutions to improve the performance of our employees.
• Respond appropriately to employee questions and concerns promptly.
• During visits, assess the hospital environment and explore solutions for improvement with management, making recommendations to local and regional leaders.
• Ensure each hospital embodies the VEG culture and our core values of Openness, Togetherness, Heroic Helping, and Meaningful Moments.
• Partner with regional Talent Partners on hospital staffing.
• Perform other duties as assigned.

WHO YOU ARE

• A bachelor's degree in human resources, organizational development, or a related field is preferred.
• PHR, or SHRM-CP certification preferred.
• Minimum of 4 years of progressive human resources with HR Generalist focus.
• Experience with Workday is highly preferred; working knowledge of robust HR systems is required.
• A record of success in driving human resources policies and practices to enhance employee experience, culture, and organizational change.
• Strong analytical, decision-making, and problem-solving skills.
• Previous experience managing complex employee relations issues and facilitating difficult conversations.
• General knowledge of HR practices, including benefits, compensation, employment law, performance management, employee relations policies and procedures, learning and development, and recruiting.
• Strong relationship builder and able to effectively manage multiple stakeholders.
• Presentation and facilitation skills; comfortable in front of small and large audiences.
• Flexible, adaptable, and thrives in fast-paced, ambiguous environments.
• Must be able to maintain confidentiality.
• Ability to travel 50-70% of the time within the assigned region, spreading across south Texas