People Operations Manager - Medtelligent

Please note that we are NOT offering sponsorship for this position and all applicants must be currently based in the Chicago-land area or willing to relocate. This position is in-office for the first 90 days and then a hybrid schedule can become available based on individual and team performance.

Medtelligent is the industry leading provider of assisted living specific software. We are a purpose driven healthcare technology company passionate about innovation and using technology to help people by solving real world problems. The Medtelligent team designs, builds, delivers, and supports Medtelligent’s flagship product ALIS (pronounced “Alice” and stands for Assisted Living Intelligent Solutions).

With a team of 55+ employees, we are growing and have a great opportunity for a  People Ops Manager to join us. We are on the hunt for a unique individual who can inspire and drive change, while fostering a culture of positivity, optimism, innovation, and excellence in line with our values. This leader will be instrumental in creating and evolving systems that enhance our operations and elevate our organizational effectiveness. The ability and desire to manage a high-performing team of specialists and administrative support will be key in achieving the goals.

Job Responsibilities are included but not limited to:

• People Operations Management: Oversee the team that keeps the office and company running. To do this effectively you must be experiential and obsess about the details. This position is both strategic and tactical in the sense you will be involved in ensuring exceptional operations from top to bottom. 

• Office Management: Medtelligent is an office-first company. While remote and hybrid positions are available, the physical office is a core component to the team’s culture. This position needs to be passionate about the physical office space as well as expanding the experience (as much as possible) to our remote and hybrid team members.  

• Talent Management: Oversee the hiring, onboarding, and termination processes to ensure we attract and retain top talent. Develop strategies to build a diverse and inclusive workforce that aligns with our company values.

• Process Improvement: Continuously assess and enhance company processes and operations. Identify areas for improvement and implement best practices that drive efficiency and effectiveness across the organization.

• Compliance Oversight: Ensure that the company adheres to all relevant compliance regulations, policies, and standards. Regularly review and update company policies to reflect current legal requirements and industry best practices.

• Leadership Development: Facilitate the development of leadership skills within the organization. Implement training programs and mentorship opportunities to cultivate future leaders and promote a culture of continuous learning.

• 5+ years of progressive Operations and/or HR leadership experience, with at least 2 years of leadership experience.

• Proven experience in developing and implementing Operations/HR strategies in a fast-paced environment.

• Technology Savvy. Medtelligent is a technology company so a passion for both technology and people is required for this position. 

• Prior experience with the Rippling HRIS system.

• Prior experience in a ‘start-up/entrepreneurial environment’.

• Exceptional judgment; Calm and level headed under all circumstances.

• Joyous demeanor; Optimistic by Nature.  

• Strong analytical and problem-solving abilities, with a keen attention to detail.

• Embrace change and strive for excellence

• Comfortable with living in the “gray” and operating with little manager intervention.

• Proactive, motivated, confident and self aware

Benefits:

• Hands on involvement in a meaningful product that helps people directly everyday
• Working on a team of diverse, smart, collaborative, and kind humans 
• Good balance of personal autonomy and team collaboration on projects
• 8+ Company Holidays + 2 Floating Holidays+ PTO
• Medical, dental and vision insurance with a large portion subsidized by the company 
• 401k Plan + Matching up to 4%
• Employee Length of Stay Rewards Program including Equity Rights eligibility

No formal cover letter is needed but please include a few sentences describing why you are applying for this position specifically. 

Medtelligent reaches out to certain candidates for quick phone calls to gather additional information – these usually last about 15 minutes and are scheduled in advance and according to your schedule. After the phone screen, candidates that are selected to proceed in the process will do an in-person or video interview. Decisions can be made after second round interviews. In some instances, third round interviews are held. Please note that there is no timeline to hire for this position. We are searching for the right candidate for the role.

Our team is diverse - Medtelligent values and promotes diversity. We are an equal opportunity employer and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition or disability.