People Operations Director - SPOTIO

Description

SPOTIO was founded in 2014 and is a privately held company based in Addison, Texas. We are known as a leading field sales engagement platform that helps thousands of sales professionals worldwide increase activity, grow their pipeline, provide visibility, and crush sales goals. We are ranked #1 on G2 reviews and named one of Dallas-Fort Worth's Best Places to Work by the Dallas Business Journal in 2024 and five times overall.

What We’re Looking For:

The Director of People Operations at SPOTIO is responsible for providing leadership and direction to promote a strong culture founded on core values, best practices within the SaaS industry, and leadership over high-impact people initiatives that align with company goals. The ideal candidate is responsible for maintaining a winning team environment and culture. This role oversees all facets of People Operations, including recruiting, hiring, and developing top talent; HR/benefits administration, employee relations, and compliance.

• Execute strategies to drive a winning culture, winning team in support of SPOTIO’s overall business strategy.
• Develop and lead initiatives that promote employee engagement with a focus on SPOTIO’s core values and the company’s mission and vision
• Support performance review process, career growth, and management development planning efforts to promote continuous improvement
• Oversee all recruitment and retention strategies to attract and retain top employees for all teams - US and abroad
• Collaborate with other department leaders to align HR initiatives with broader company level goals
• Serve as an HR business partner to front line leadership and IC’s where applicable
• Lead change initiatives related to culture initiatives and/or process improvement
• Create programs that drive high employee engagement, satisfaction, and wellness
• Utilize data and analytics to make informed decisions, measure performance, and provide insights to drive continuous improvement
• Oversee the design and administration of competitive compensation and benefits programs that attract and retain top talent
• Administer eNPS and Best Places to Work surveys annually.
• Manage complex employee relations matters and conflict resolution, maintaining a positive and respectful work environment
• Ensure compliance with labor laws and regulations while developing and maintaining HR policies and procedures that reflect best practices

Requirements

• 5+ years of human resources experience progressive HR leadership experience, with a strong understanding of HR best practices and trends
• Bachelor's, Master's, or relevant certifications (e.g., SPHR, SHRM-SCP) is a plus.
• Have a solid understanding of the business and industry to make decisions that align with broader company objectives
• Experience executing different recruitment strategies across multiple sources, leveraging various HR/recruiting technologies
• Success designing and implementing HR strategies that align with business goals.
• Strong knowledge of U.S. employment laws, regulations, and HR compliance.
• Basic understanding of international hiring outside of the United States.
• A track record of helping to shape an award winning, value-based, corporate culture
• Proficiency in HRIS systems and analytics, experience with PEO is a plus.
• Experienced managing projects that build new capabilities and/or improve existing people processes, including approaches to change management and staff adoption.
• Strong written and verbal communication skills, with experience in policy writing, reporting, and executive-level presentations
• Experience working in a high-growth SaaS startup preferred

Benefits

• $750 Learning and Development Stipend
• 401K with 3% company match
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 8 paid holidays
• 3 weeks of paid time off
• Voluntary benefits (pet insurance, legal, accident)
• 24/7 EAP - Free Professional Counseling Services

SPOTIO Work Environment

This position is hybrid. We work in the office twice a week on Tuesday and Wednesday.

SPOTIO Values

• Solve For the Customer - know their goals, business, and how we help customers achieve a 10x ROI
• Play to Win - we lead the way to victory through ownership, urgency, and competitive mindset
• Make it Great - be the best version of yourself for your family, team, customer and company
• We Know Where We Stand - open, honest, and timely feedback with clear visibility to the metrics that matter
• Relationships Matter - collaborate with team members, customers, and partners to accelerate success

SPOTIO is firmly committed to the principle of equal employment opportunity. SPOTIO offers employment opportunities without regard to race, color, sex, age, religion, national origin, disability, U.S. military and or other prohibited bases of discrimination, both state and local. All aspects of the employment relationship (including recruiting, hiring, training, working conditions, compensation, promotion, discipline, and termination) are subject to this policy. Candidates must pass a pre-employment background check and drug screen.

**We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas**