People Operations Analyst - Leave Management - SSP

Princeton, NJ

About the Job

Job Description

As a People Ops Analyst contractor, you will play an integral part in delivering operational excellence. The successful candidate will be responsible and accountable for core employee lifecycle transactions from Hire to Retire. This role will partner closely with the HR Business Partners to ensure all employee matters, from onboarding, to job changes and terminations are addressed and resolved in an efficient and expeditious manner. You will be viewed as the subject matter expert on the use of HR systems, HR processes and HR Policies.

The People Ops Analyst is learning agile, creative and able to deal with ambiguity. You are not afraid to challenge the status quo.

People Ops Analyst Responsibilities:

Provide transactional support to HR Business Partners as it relates to employee matters
- Onboarding: Partner closely with Recruitment team to ensure a smooth onboarding experience for the new hire as it related to systems and documentation. Assist in following up as needed to ensure all required information is received in a timely manner and entered accurately.
- Job Changes: Coordinate with HR Business partner the movement of employees into new positions, locations, or managers. Ensure all aspects of the change are addressed and accurately reflected in all HR systems.
- Terminations: Work closely with HR Business partners and key stakeholders to process both voluntary and involuntary terms. Ensuring all stakeholders are informed, HR Systems are updated, and data is accurately sent downstream. Ensure employee employment activities are properly and accurately closed out.
- General Employee Support: Serve as the one point of contact for HR Partners to forward any employee related matter to. Escalate as needed and bring to resolution in a timely manner. This includes employee relations issues including participation in internal investigations and providing recommendations for resolution
Respond to and resolve increasingly complex, sensitive and confidential issues.
Serve as the subject matter expert for HR Data Management, programs, policies and processes.
Identify and recommend methods to update, simplify and enhance processes, procedures.
Act in a consultative and project management role to support definition and implementation of HR programs such as large onboarding or off-boarding projects.
Provide input into appropriate metrics and reports around compliance, performance, and data analytics. Accountable for the timeliness and accuracy of employee and HR core data including position management and recruiting status.
Partners with HR Operations (Total Rewards, HRIS, and Payroll) and Talent (Talent Management, Talent Acquisition, and Performance Management) to ensure life cycle transactions are managed in an organized and consistent manner using proven tools and assessments.
Manage the delivery of cyclical programs to business clients ensuring consistency across HRBPs
Perform ad hoc projects: use analytics to guide your work, be comfortable challenging convention, and in some cases, reinvent how work is done.
Partner with HRBP team to ensure consistency of approach, message, and execution using proven tools in line with competency model.
Lead and/or Support special projects.

Employee leave management support and guidance responsibilities:

Support provided will be directed by the client and may include (but is not limited to):

Oversee the client's leave email in-box. Respond to employee questions about leave,
disability, and parental leave.
Schedule phone calls with employees to outline how the leave will work and coordinate with the various pay components.
Manage on average 25 30 leaves during a given semi-monthly pay period, in multiple
On a semi-monthly basis, prepare the client's comprehensive payroll leave file.
Work with TPA, employees, and HRBPs in the management of on-going leave cases, and address escalations.
On a semi-monthly basis, prepare notification reports that are sent to stakeholders within the organization.
Coordinate Return to Work Activities, which may include collecting and reviewing requests for accommodation paperwork.
Oversee and prepare semi-monthly FFCRA Leave reports.

Qualifications

Bachelor s Degree required.
Minimum of 1-one to 2-two years experience working in a Shared Services environment supporting HRIS Data Management and Data Operations.
Experience working with Workday (required), iCIMS and Success Factors (Preferred).
Experience with Leave Management preferred.
Strong Excel Skills.
Strong problem solving and analytical ability.
Proficient in end-to-end HR processes
Understanding of HR programs relative to support of business objectives.
Inspires trust and has the ability to gauge the atmosphere and culture of the overall organization.
Ability to work effectively in an environment of change and manage multiple priorities concurrently through strong project management, systems knowledge, and effective communication.
Excellent oral and written communication skills and the ability to independently compose routine written communications.
Excellent proficiency in English (read, write and speak) required.
Strong customer service skills needed with positive demeanor in handling all inquiries.

The Company is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law. To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result.

Source : SSP