People Experience (HR) Generalist - COPE Health Solutions

COPE Health Solutions is looking for a People Experience Generalist to support our day-to-day People Experience operations, enable coverage for the department and take responsibility for projects as assigned.

• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications.
• Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings.
• Conducts or acquires background checks and employee eligibility verifications.
• Implements new hire orientation and employee recognition programs.
• Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Handles employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Attends and participates in employee disciplinary meetings, terminations, and investigations.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.
• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
• Process bi-weekly payroll and maintain accurate records.
• Manage employee training and development programs, including compliance and mandatory healthcare-related training.
• Enforce policies and procedures aligned with the company's overall objectives and healthcare industry regulations.
• Support as needed and enable coverage for Manager of People Experience with respect to the ADP process, onboarding of new employees, etc.
• Provide excellent employee relations service, addressing any concerns or grievances, and fostering a positive work environment.
• Provide guidance and support to managers and supervisors for human resources related issues and questions.
• Ensure compliance with federal, state, and local employment laws, as well as healthcare industry-specific regulations.
• Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.
• Regularly review HR practices and policies to ensure continuous improvement and alignment with industry best practices and legal requirements.
• Collaborate with other departments to promote a culture of diversity, equity, and inclusion within the company.
• Work closely with additional members of the consulting team, executives and staff to accomplish the goals.
• Assist in the development of deliverables across projects or work streams to ensure final products meet or exceed industry standards and organizational expectations, while maintaining high levels of client satisfaction.
• Provide project management support, including managing day-to-day operations, maintaining work plans and timelines, preparing reports and ensuring effective coordination with clients and team members.
• Carry out other duties, tasks and projects as assigned.
  

• Bachelor’s degree in human resources, business administration, or related field required; master’s degree preferred.
• PHR or SHRM- CP certification preferred.
• Experience with ADP TotalSource required.
• Experience with Jobvite required.
• Experience with Concur required.
• Experience with Trello required. 
• Experience working in a professional services firm highly desired.
• Experience processing multi-state payroll in ADP products.
• Minimum 2 years’ experience in people experience, human resources or equivalent.
• Strong customer drive and dedication to quality and success
• Excellent interpersonal, oral, and written communication skills
• Highly organized, detail-oriented and ability to work well independently and as a team.
• Able to work collaboratively and effectively while handling multiple projects on various timeliness in an extremely fast-paced environment.
• Strong project management, communication, prioritization, and feedback skills are critical to success.
• High level of proficiency of Microsoft Office programs (Outlook, Word, Excel and PowerPoint, and Project Management)