PennDOT - SPS 3 A4 SC3 (Process Engineer) - Emonics, LLC
Harrisburg, PA
About the Job
Short Description:
Although it may require some testing skillsets,
the core of the job will be a Technical Business Analyst (BA) centric position.
Please see the complete job description.
Complete Description:
***This requisition's current PO is funded through 6/30/25, so use that date in the RTR. Contract end date is dependent on the final schedule and projected needs. Historically additional funding should then last a year and occur from 7/1/25-6/30/26.***
***This position will be telework with the caveat that there will be occasions that on-site meetings could be mandatory. With that in mind all candidates must be roughly within an hour of central PA, specifically The Keystone Building (400 North Street, 5th Floor | Harrisburg, PA 17120).***
***The individual is required to pick up commonwealth-issued equipment the first day.******The method of interview is Round 1 virtual via Teams, then Round 2 in-person at The Keystone Building.***
***Please do not submit candidates from previously similarly released req # 741787. This particular req has been released as a result of 2 candidates not accepting this position.***
Additional Work Details:
The initial contract is full time, 40 hours per week; Work hours are 8:00 AM 5:00 PM, Monday Friday excluding state holidays and other office closings; Lunch is 12:00 PM 1:00 PM
Work location is full-time telework
The candidate may be expected to report to the central office at 400 North Street, Harrisburg PA for meetings, JAD sessions, and other collaboration needs.
The selected candidate must have a compliant PATCH check
The selected candidate is expected to comply with existing agency procedures and policies
Position Title: Process Engineer for Mobile Architecture, Design, and Platform Team
Position Description:This position is responsible for communicating constraints including, risks, time, resources, and scope to BSM management as it impacts delivery of work products or delivery of a stable mobile platform.
The ideal candidate would have experience in DevSecOps practices with a focus on reduced total cost of ownership and ease of use. Key deliverables will be solutions that meet customer requirements for security, accessibility, and functionality.
Conduct research to develop new and improved processes for delivery of services
Communicate and support integration and implementation patterns and procedures for teams leveraging mobile platforms within the enterprise
Design and plan workflow processes for efficient and excellent customer service delivery
Conduct testing on the enterprise's mobile platform solutions
Monitor performance metrics and services using automation and manual processes to ensure operational excellence for the enterprise'smobile domain
Troubleshoot problems associated with mobile processes as they exist in the enterprise's mobile domain
Evaluate processes and technology to ensure compliance with industry standards, OA-Client IT Policy, and EASM standards
Provide estimates in effort and services costs to support the enterprise mobile domain
Develop and support technology upgrades and regular support roadmaps for the enterprise's mobile domain
Conduct training, provide incident response, and offer guidance to a wide range of mobile customers including other development teams, infrastructure engineers, and mobile app users
Review and recommend technical frameworks, technologies, and implementation patterns as defined by EASM Standards
Develop and participate in creating detailed project documentation, including plans, design specifications, roadmaps, models, and technical interface
Collaborate with other technical teams to define and support successful delivery of services and solutions
Utilize configuration management tools, design tools, debugging tools, and any other environment specific tools necessary to create, test, and implement enterprise systems, applications, and components
Support enterprise product deployment and enterprise product validation activities
Collaborate with the enterprise architect to maintain a standard SDLC process for all OA-Client BSM mobile development teams
Mentor OA-Client team members on agency specific and industry best practices for processes and standards
Participate and provide feedback in meetings, including daily standup meetings
Provide regular status reports on assigned work to OA-Client BSM COPA manager
Skills and Experience:
Required
Knowledge of digital accessibility and disability inclusion
Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA)
Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility
Knowledge of WCAG 2.1 AA requirements related to content authoring and production
Knowledge of web technologies (e.g., HTML, CSS, JavaScript)
Required 5+ years
Experience working with development teams
Experience testing and supporting responsive design web applications
Experience testing and supporting Cloud hosted technology services
Experience testing and supporting mobile applications
Experience testing and supporting web services
Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology solutions
Required 3+ years
Experience in development and delivery of training content and materials
Experience in production support operations including triage, root cause analysis, and communications
Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed
Experience creating content that reflects diversity and inclusion
Experience using accessibility evaluation tools and frameworks (e.g., WAVE, Developer Tools, Accessibility
Inspector)
Experience using assistive technologies (e.g., VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText)
Skills:
| Skill | Required / Desired | Amount | of Experience | Expertise Rating | Move | |
| Experience working with development teams | Required | 5 | Years | |||
| Experience testing and supporting responsive design web applications | Required | 5 | Years | |||
| Experience testing and supporting Cloud hosted technology services | Required | 5 | Years | |||
| Experience testing and supporting mobile applications | Required | 5 | Years | |||
| Experience testing and supporting web services | Required | 5 | Years | |||
| Experience in authoring system and technical documentation, diagrams, and other artifacts in support of customer service and delivery of technology so | Required | 5 | Years | |||
| Experience in development and delivery of training content and materials | Required | 3 | Years | |||
| Experience in production support operations including triage, root cause analysis, and communications | Required | 3 | Years | |||
| Knowledge of digital accessibility and disability inclusion | Required | |||||
| Knowledge of regulations related to digital accessibility (e.g., Section 508, ADA) | Required | |||||
| Knowledge of the Plain Writing Act of 2010 and other regulations related to content accessibility | Required | |||||
| Knowledge of WCAG 2.1 AA requirements related to content authoring and production | Required | |||||
| Knowledge of web technologies (e.g., HTML, CSS, JavaScript) | Required | |||||
| Experience creating accessible content using plain language and clear and structured content, and providing alternatives as needed | Desired | 1 | Years | |||
| Experience creating content that reflects diversity and inclusion | Desired | 1 | Years | |||
| Experience using accessibility evaluation tools and frameworks (e.g. WAVE, Developer Tools, Accessibility Inspector) | Desired | 1 | Years | |||
| Experience using assistive technologies (e.g. VoiceOver, JAWS, Dragon Naturally Speaking, ZoomText) | Desired | 1 | Years |