Pc Refresh Technician at TEKsystems

Seeking a Desktop/PC Support Technician.

Top Skills' Details

1. 1+ year of experience in desktop support

2. End user support: Assist the end users with their new devices and walking them through the new features

3. Imaging, setting up users face to face

Description

PC imaging technician for a project through the end of the year to replace 300 old PC's and to assist with standard PC tickets between tasks. This contract could be extended beyond the end of the year to deploy 1,000 machines within W11 for 2025, which will turn into a contract to hire.

Ability to travel is a must as this tech will be supporting multiple sites. Travel expenses will be covered. Could travel as far as Atlanta, Georgia.

***WILL NEED STEEL TOE BOOTS FOR THE MANUFACTURING FLOORS***

This role will be responsible for creating an image through PXE and setting up this imaging through the new DELL hardware bought by corporate.

Summary: Supports desktops/laptops, servers, network infrastructure and provides hardware/software support to end users by performing the following duties

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Great customer service is a non negotiable - please provide examples on exceptional customer service

• Designs, specifies, configures, installs, and maintains network hardware, software, and telecommunications services such as personal computers, system software, software applications, printers, servers, switches, cabling, and Internet service providers.

• Follows policies and procedures related to network hardware and software acquisition, license, use, support, security, and backup as outlined by Director of Information Technology; Consults with department managers to implement system solutions consistent with organizational objectives.

• Creates new user accounts and provides ongoing maintenance for network users, user environment, directories, and security.

• Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs; provides training to end users on software and equipment usage; responds to resolve help desk issues.

• Communicates standards for use, operations, and security of network, personal computers, and data. Communicates with other departments to report and resolve software, hardware, and operations problems.

• Installs and tests software upgrades; collects and analyzes network and memory utilization; and develops and implements disaster recovery procedures.

• Manages data backup hardware/software and media retention, consistent with corporate procedure. Ensures that data backups are running successfully in the environment.

• Researches and evaluates new technologies. May participate in contract negotiations or coordinate activities with hardware, software and telecommunications vendors.

Supervisory Responsibilities : This job has no supervisory responsibilities.

Skills

PXE, shuttle, imaging, dell, Windows, Help desk, Support, Customer service, Ticketing system, Windows server, System administrator, Windows 7, troubleshooting, migration, hardware support, Hardware/software, Desktop hardware, Hardware, Pc troubleshooting, Customer service oriented, Desktop, Asset management, Outlook, active directory, windows 10, office 365, technical support, deployment, Desktop troubleshooting, Installation, Deployments

• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: 
• Medical, dental & vision 
• Critical Illness, Accident, and Hospital 
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available 
• Life Insurance (Voluntary Life & AD&D for the employee and dependents) 
• Short and long-term disability 
• Health Spending Account (HSA) 
• Transportation benefits 
• Employee Assistance Program 
• Time Off/Leave (PTO, Vacation or Sick Leave) 

Pay and Benefits

The pay range for this position is $15.00 - $20.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Elkhart,IN.

Application Deadline

This position will be accepting applications until Jan 27, 2025.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.