PC LAN Technician 8-11 - Focused HR Solutions
Tucson, AZ 85713
About the Job
Job Application Details:
- Please send us your rate, resume and send back the attached form filled out.
- $25-33.53 w2 max rate. No Subcontracting allowed.
- This position is 100% remote.
- This position is up to 24 months, with the option of extension, and is located 1221 S. 2nd Ave. Tucson, AZ 85713.
- AZ, 85007.
- Drug Screen No Background Checks Yes.
Our direct client has an opening for a PC LAN Technician -660
If you are interested, please submit the following:
- YOUR CURRENT RESUME.
- YOUR HOURLY RATE: Estimated Regular Hours/Week 40.00.
Position Description:
- THIS POSITION IS LOCATED IN TUCSON ARIZONA.
- This is not an entry level position.
- Candidate will be asked for detailed examples in DNS and DHCP and MUST be customer service focused.
Role and Responsibilities:
- The PCLAN technician role within ADOT’s (Arizona Department of Transportation) is the face of ITG (Information Technology Group).
- These technicians are out with internal customers on a daily basis resolving issues and working as a liaison to other divisions within ADOT.
Duties Include:
- Server Support, Desktop support, support customers on the ADOT network.
- Fix computer-related problems.
- Troubleshoot hardware problems; research and implement potential solutions; support agency’s warranty and non-warranty computer and printer repair work.
- Assist with assigned project tasks. Ensures compliance with standards for systems software and documentation. Teach customers how to use PC-related software and hardware.
- Implements software patches, security fixes, and tests and validates modified system configurations. Install and configure PC hardware, software and peripherals.
- Assist with major deployments of hardware and software.
- Monitors system reliability and availability.
- Attend section staff meetings. Complete mandatory training classes and other classes as assigned.
- Travel between sites to accomplish tasks.
- Perform preventive maintenance on hardware and software packages to include client and server platforms.
- Teach new staff members how to troubleshoot problems, setup and install, network related hardware, software and other peripherals.
- This position will require daily travel to work sites.
Skills Required:
- MUST HAVE FEWER THAN 8 POINTS ON DRIVING RECORD.
Skills:
- Strong customer service skills.
- Excellent interpersonal, written and oral communication skills.
- Advanced troubleshooting and problem solving skills.
- Excellent self-organization and time management skills.
- Ability to work collaboratively in teams and across organizations.
- Ability to synthesize feedback and adjust plans accordingly.
- Ability to develop and write technical documentation.
- Ability to evaluate and test emerging technologies.
- Ability to apply creative solutions to business problems to ensure business needs are most effectively met - Resource will be working in a professional environment and will be held to a dress code standard.
- Position will require extensive travel.
- Resource will need to have the ability to drive to various locations with a personal vehicle with possible overnight stays.
Skills Preferred & Experience Required:
- WILL UNDERGO THOROUGH BACKGROUND CHECK FOR ACJIS CERTIFICATION.
(JOB REQUIREMENT) Qualifications and Education Requirements:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise Ticketing and Department operating procedures.
- Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge Knowledge of Ethernet network topology to assist with troubleshooting network issues.
- Knowledge of IT infrastructure industry standards and best practices Advanced troubleshooting skills.
- Problem definition and alternative analysis skills.
- Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions.
- Time Reporting MS System Center Operations Manager 2012 R2.
- Minimum 4 years of current working experience in an IT field.
- Must have a current AZ Driver’s license with a good driving record.
- Associate/Bachelor's degree in a related field is preferred.
Experience Preferred:
Education Required Qualifications and Education Requirements:
- General working knowledge of infrastructure technologies and in-house developed applications utilized in the enterprise.
- Ticketing and Department operating procedures Knowledge of Microsoft products including operating systems and Office Computer hardware configuration and repair knowledge.
- Knowledge of Ethernet network topology to assist with troubleshooting network issues.
- Knowledge of IT infrastructure industry standards and best practices.
- Advanced troubleshooting skills Problem definition and alternative analysis skills.
- Experience with Active Directory Experience with Windows 10 Experience with Windows 7 Experience with Server 2008 and Server 2012 engineering Experience with Backup solutions.
- Time Reporting MS System Center Operations Manager 2012 R2.
- Minimum 4 years of current working experience in an IT field.
- Must have a current AZ Driver’s license with a good driving record.
- Associate/Bachelor's degree in a related field is preferred.
Education Preferred:
Additional Information Background: Criminal Felony & Misdemeanor Federal Criminal Managed Adjudication Standard National Sex Offender Registry SSN Trace SSN Validation& Widescreen Plus National Criminal Search ACJIS (Arizona Criminal Justice Information System) Certification 39 Month MVR Work Location: 1221 S. 2nd Ave. Tucson, AZ 85713
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Source : Focused HR Solutions