PBX Operator - Skamania Lodge

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description:

Come be a part of something bigger!   Benchmark | Pyramid is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details   Skamania Lodge is a place where you see the world a bit differently. Where you can slow down to fuel your soul in one of the most iconic and dramatic landscapes on earth. A place to unleash your inner adrenaline junkie or embrace your spirit animal. Skamania proudly features 23 state-of-the-art meeting rooms with over 22,000 square feet of indoor meeting space, including exhibit and banquet facilities. Our flexible meeting space ranges in size from 250 square feet for intimate gatherings to 7,000 square feet, accommodating food and beverage functions for up to 500 people. With an additional 175 acres of outdoor adventures waiting, there is no better place to lead the sales efforts.

Overview:

Job Description:

 

We are looking for a highly motivated individuals to join our team as a PBX Operator. The ideal candidate uses their engaging personality to create a memorable first impression for our guests as they call the resort/hotel. While answering the phones, the PBX Operator is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.

 

Your Role:

•  Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.
•  Answers, screens, and routes outside and in-house calls.
•  Supplies information to callers and records messages.
•  Keeps record of requests placed by guests and ensures requests are completed.
•  Completes work orders for the engineering department.
•  Performs clerical duties such as filing, stuffing envelopes, etc.
•  Operates radio system to relay in-house messages and information.
•  Updates telephone directory in telephone computer system.
•  Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls.
•  Inputs wake up calls.
•  Places welcome calls to guests.
•  Understands and can react to emergency situations and procedures.
•  Utilizes PBX and front office computer system.

COMPENSATION:

We offer competitive compensation and benefits.

 

$17 per hour

Every job here has the opportunity to grow into Lead, supervisory, management, and executive-level positions. We promote from within and are also open to cross-training across a variety of departments.

 

BENEFITS:

All employees receive free daily hot meals, Free access to the fitness center, showers, locker, pool, and hot tub; Free golf, and Zip-Line.

 

Full-time (over 30 hrs./week) employees receive Health, Vision, Dental, Life, Pet, and Accident Insurance as well as 401k, Paid Time Off, Paid Sick Leave, and discounts on all our portfolio of hotel stays.

Qualifications:

Qualification:

• This position requires a minimum formal education of a high school diploma.
• Computer skills

Compensation Range:The compensation for this position is $17.00/Hr. - $17.00/Hr. based on qualifications and experience.