PBX Operator - Margaritaville Lake Resort

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:Come be a part of something bigger!   Pyramid Global Hospitality is a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home.  Here are just some of the great benefits we offer:
• Full Time employees have access to Medical and Dental insurance to fit your needs
• Pyramid Global Learning (You can grow both personally and professionally through on-line webinars and self-study courses) 
• 401K match (Let us help you build your financial future)
• Companywide Hotel Room Discounts (Who doesn’t love to get away)
• Paid Time Off
• Employee Assistance Program (We are here to support you)
• Employee family events (bring the kids!)
• Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
• Many more, please inquire for more details   Join the Margaritaville Lake Resort, Lake Conroe | Houston and love where you work! It's the first Margaritaville in Texas and we welcome you to the one and only lake resort on Lake Conroe in Montgomery, Texas.Overview:

Inspired by the lyrics and island lifestyle of singer, songwriter and best-selling author Jimmy Buffett, Margaritaville Lake Resort, Lake Conroe | Houston is the destination resort and entertainment complex on the shores of beautiful Lake Conroe, Texas.  We offer an exciting and fun employment experience where creating fun and escapism for our guests is the goal we seek to exceed every day.

 

Margaritaville Lake Resort, Lake Conroe | Houston is a uniquely situated waterfront property offering 303 all-suite accommodations, extensive water and recreational activities including a three-acre waterpark and 80 boat slip marina, 72,000 square-feet of combined conference and meeting facilities, five unique Margaritaville restaurant and bar concepts, a large and luxurious on-site spa, tennis and pickleball courts, and an 18-hole waterfront golf course.

 

Qualifications:

We're seeking a sharp, extra friendly PBX Operator.

The PBX Operator operates switchboard to relay incoming, outgoing, and interoffice calls by performing the following duties. Essential duties and responsibilities include the following (other duties may be assigned):

1. Uses private branch exchange (PBX) switchboard to connect interoffice and house calls.

2. Answers, screens, and routes outside and in-house calls.

3. Supplies information to callers and records messages.

4. Keeps record of requests placed by guests and ensures requests are completed.

5. Completes work orders for the engineering department.

6. Performs clerical duties such as filing, stuffing envelopes, etc.

7. Operates radio system to relay in-house messages and information.

8. Updates telephone directory in telephone computer system.

9. Opens and closes DID lines in meeting rooms and runs necessary reporting for posting calls.

10. Inputs wake up calls.

11. Places welcome calls to guests.

12. Understands and can react to emergency situations and procedures.

13. Utilizes PBX and front office computer system.

 

Could you be the Voice of Margaritaville Lake Conroe?  Apply Now!