Payroll Tax Specialist - Justworks
Tampa, FL
About the Job
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you'll fit right in.
Who You Are
You know how to identify areas for process and procedure improvement. You strive for operational efficiency and leverage your technological literacy to obtain it. You demonstrate patience, determination, and excellent people skills, and are eager to contribute these assets to a fast-paced, entrepreneurial environment.
As a Payroll Tax Specialist, you will help pay and file withholding and unemployment taxes for our clients. You will have the ability to dependably execute a set of daily, quarterly, and annual tasks to make sure our clients are compliant. Your role involves working cross-functionally to solve customer issues, as well as communicating with local, state, and federal agencies.
What You Will Work On:
- Execute and maintain quarter and annual payroll tax filing across all local, state, and federal jurisdictions.
- Process and pay multi-state tax deposits timely.
- Resolve payroll tax inquiries/issues generated by our customers via our internal ticketing system within the agreed upon service level agreements (SLAs)
- Triage incoming issues/inquiries to identify needs for Ops PM or Engineering intervention
- Proficient in the tax abatement process
- Monitor inquiries/issues to identify trends in payroll tax issues and recommend solutions
- Recommend and execute improvements to process and policy
- Create and maintain internal confluence documentation regarding payroll tax "how to" guides, policies and procedures
- Actively participate in the creation of Justworks Payroll Tax Service system by lending expertise as needed so engineering can create an efficient, accurate and compliant tax system
- Execute changes to payroll tax processes and procedures along with key stakeholders in Engineering, Product, Finance, Customer Success, and Compliance
- Key participant in managing the W2 and 1099 print and distribution process
- Actively participate in the training of new team members and provide progress reports to the direct manager
- Perform other related duties as assigned
Qualifications:
- Minimum of 3+ years of payroll tax filing and payment experience
- 3+ years hands on MasterTax expertise to include Payment Workflow, Interim Quarterend Workflow & Quarterend Workflow
- Well versed in the yearend W2 and 1999 process
- Strong written and verbal communication skills
- Process-driven while able to be resourceful and adaptable
- Technologically savvy; experience with utilizing multiple systems and software programs
- American Payroll Association (APA) Fundamental Payroll Certification (FPC) preferred
- Experience with multi-state accounts for single large employer OR multi-employer in multiple states required
- Experience working with other payroll providers preferred
The base wage range for this position based in our Tampa, FL Office is targeted at $33.54 - $37.15 per hour
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.