Payroll Operations Coordinator - Justworks
Tampa, FL
About the Job
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you'll fit right in.
Who You Are
You're detail-oriented, with a keen eye for data and organization. You prioritize accuracy and are eager to troubleshoot complications as needed. You're a critical thinker, with a demonstrated ability to work alongside others.
As a Coordinator on the Payroll Operations team, you will work on managing and processing court ordered wage garnishment orders. You will work across the organization to research and resolve a variety of garnishment related inquiries. You will be responsible for providing subject matter expertise on best practices as a specialist in Justworks systems.
What You Will Work On
- Complete all necessary work as it pertains to incoming and outgoing mail utilizing our mailing vendor
- Execute day-to-day operations for Justworks payroll system including managing court ordered wage garnishments, IRS notices and adjustments, and verifying other relevant customer payroll data
- Identify and resolve garnishment processing discrepancies in Justworks system
- Manage electronic income withholding orders, including sending acknowledgements and terminations
- Respond to questions and requests from various teams at Justworks, including the Customer Success team
- Assist with maintaining the internal resource center regarding Payroll Operations' policies and procedures
- Work with our Finance team for weekly garnishment check activities and monthly reconciliation
- Perform other related duties as assigned
Qualifications
- A minimum of 2 years of relevant work experience and prior experience in payroll and garnishments
- Familiarity with basic business process management activities (process mapping, improvement, implementation, etc.)
- Prior experience with Atlassian Software (Jira and Confluence) a plus
- Aptitude for quickly learning new products and subject matter
- Meticulous and detail-oriented, pride yourself in finding mistakes or errors
- Flexible and calm under pressure with an ability to thrive in a changing and complex environment
- Work effectively within a team, yet have the ability to take initiative and work effectively on your own
The base wage range for this position based in our Tampa, FL office is targeted at $26.81 - $29.49 per hour
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status. Justworks is fully dedicated to providing necessary support to candidates with disabilities who may require reasonable accommodations. We also provide reasonable accommodations to employees based on their sincerely held religious beliefs, as well as for other covered reasons consistent with applicable federal, state, and local laws. If you're in need of a reasonable accommodation, please reach out to us at accommodations@justworks.com. Your comfort and success matter to us, and we're here to ensure an inclusive experience.