Payroll & Benefit Coordinator - Collinson

Collinson Group is a global leader in driving loyalty and engagement for many of the world’s largest companies. Predominantly through the provision of travel related benefits within a market leading digital travel ecosystem. The group offers a unique blend of industry and sector specialists who together provide market-leading experience in delivering products and services across four core capabilities: Loyalty, Lifestyle Benefits, and Insurance.

The group provides unrivalled insight and expertise around affluent consumers and frequent travelers, creating and delivering products and services now accessible to over 400m end consumers.

We have more than 25 years’ experience, with 28 global locations, servicing over 800 clients in 170 countries, employing 1,800 people.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 colleagues globally.

What does a Payroll & Benefit Coordinator do?

The Payroll & Benefit Coordinator is responsible for supporting the P&C department in the Americas, including recruitment, on-boarding, orientation, and benefits and payroll management. Position assists in the development and implementation of policies along with compliance with applicable local, State, and Federal employment laws.

This position will work closely with P&C team members and colleagues on transactional activities. The role will serve as a coordinator in Payroll, On-Boarding, Training, and P&C activities globally and regionally.

What will you do?

• Performs benefits administration, processing health benefits, and communicating benefits information to colleagues.
• Explains and resolves benefit details, issues, and inquiries from plan participants.
• Audits employee benefit enrollment for accuracy and conducts premium reconciliation.
• Processes payroll and manage payroll related activities.
• Reviews time and labor daily and updates employee records
• Administers the company plan and processes all reimbursements.
• Onboards new hires and conducts new-employee orientations.
• Manages the pre-employment process.
• Organizes company-wide events, coordinates staff meetings, and employee events.
• Maintains the company organizational charts and the employee directory.
• Handles employee relations; counseling, and the outplacement process.
• Maintains the human resource systems and employee records.
• Maintains compliance with federal, state and local employment and benefits laws and regulations.
• Works collaboratively with the P&C team on special projects and open enrollment activities.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring compliance.
• Performs other related duties as required and assigned.

What You'll Need?

• Working knowledge of principles and practices of personnel administration including employment laws and their application, especially Title VII, FMLA, FCA, FLSA, ADA, ERISA, HIPPA.
• Technologically astute and experience with HRIS systems to support the business.
• Ability to maintain strict confidentiality guidelines.
• Exceptional customer service skills.
• Proficient computer skills including Microsoft Office applications.
• Strong follow-through on projects and deliverables.
• Takes initiative in development and completion of projects.
• Willingness to accept additional responsibilities.
• Excellent written and verbal communication skills; ability to interface with all levels of employees in the organization.
• 1-2+ years of HR, Payroll and/or Benefits administration.
  
• Some experience in On-Boarding.
• Preferred Bachelor’s degree in human resources, psychology, business administration, or related field.

You can look forward to a competitive salary and benefit plan including but not limited to:

• 100% employer paid medical, dental, life & LTD insurance for employees
• 100% match to your 401k deferrals (limited) with 100% vesting at 6 months
• Supplemental Insurance including STD, additional Life
• Priority Pass Membership
• Global Mentoring Program
• Wellness Programs
• Lifestyle Benefits

Collinson is an equal opportunity employer and welcomes differences in all their forms including: color, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc.).