Patient Support Specialist - Serenity Healthcare

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Specialist for our Estrella, AZ office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

· Accelerated healthcare career growth – rapid advancement opportunities

· Insurance benefits (Medical, Dental, Vision) and 401K

· 20 days off annually (10 PTO days and 10 Holidays)

· Employee access to Serenity’s treatment options

Responsibilities

· Be the face of Serenity Healthcare

· One on one coaching and commitment to patients during treatment

· Graduate Serenity’s paid TMS training program

· Own outcomes of patient treatment

Qualifications

· High School Diploma/ GED.

· Strong customer service mindset.

· Three years’ work experience in customer service required

· Excellent verbal and written communication, and basic math skills.

· Well-versed in de-escalation skills and ability to connect with individuals.

About

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare. Learn More About Us · About Serenity Healthcare · Serenity’s Provided Services · Meet our Patients Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com