Patient Services Representative - OBGYN (Pasadena) - UCLA Health
Pasadena, CA
About the Job
Description
As an Administrative Assistant III, responsible for patients
scheduling, admissions, and therapeutic procedures: obtaining insurance
authorizations, answer, screen and respond to incoming calls, prepare all
documentation, charts, encountering and other information needed for physician
clinics, schedule patient needed appointments, x-rays, surgery, and tests.
Prepare all necessary documents and forward to appropriate departments
including insurance authorizations, charge documents and reconciliations and
disability and worker's compensation forms. Explain charges to patients and
assist patients with billing questions, communicate directly with department
billing and Physician Support Services. Serve as a liaison between patients,
physicians, nursing units and other UCLA departments. Prepare daily, weekly,
and monthly reports, as needed. Responsibilities also include providing support
in appointment scheduling, pre-registration, patient reception, cash collection
and other related duties. The AAIII will travel and work at department clinics
throughout the community as assigned by the supervisor for coverage. Other
duties, as assigned.
Salary Range: $29.42 - $42.14 hourly
Qualifications
Required:
+ Demonstrated general knowledge of OB/GYN procedures and terminology.
+ Demonstrated basic knowledge of third-party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations.
+ Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book.
+ Demonstrated computer skills including word-processing, use of spreadsheets and data entry.
+ Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records.
+ Ability to communicate effectively with medical, nursing and administrative personnel, both verbally and via written reports and memos
+ Knowledge of Microsoft Office Programs including Word, Excel and Outlook
+ Skill and experience in composing clear and understandable written memos and reports using correct grammar.
+ Skill in prioritizing assignments to complete work in a timely and accurate manner.
+ Skill in communicating with patients, families and referring physicians with diploma.
+ Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies.
+ Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy.
+ Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
+ Ability to work flexible hours and travel to department clinics, as assigned.
Preferred:
+ Knowledge of University's Electronic Medical Record System
+ Fluent in Spanish
+ Bachelor's degree
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
As an Administrative Assistant III, responsible for patients
scheduling, admissions, and therapeutic procedures: obtaining insurance
authorizations, answer, screen and respond to incoming calls, prepare all
documentation, charts, encountering and other information needed for physician
clinics, schedule patient needed appointments, x-rays, surgery, and tests.
Prepare all necessary documents and forward to appropriate departments
including insurance authorizations, charge documents and reconciliations and
disability and worker's compensation forms. Explain charges to patients and
assist patients with billing questions, communicate directly with department
billing and Physician Support Services. Serve as a liaison between patients,
physicians, nursing units and other UCLA departments. Prepare daily, weekly,
and monthly reports, as needed. Responsibilities also include providing support
in appointment scheduling, pre-registration, patient reception, cash collection
and other related duties. The AAIII will travel and work at department clinics
throughout the community as assigned by the supervisor for coverage. Other
duties, as assigned.
Salary Range: $29.42 - $42.14 hourly
Qualifications
Required:
+ Demonstrated general knowledge of OB/GYN procedures and terminology.
+ Demonstrated basic knowledge of third-party insurances, government programs and other insurance agencies for purposes of assigning financial class codes and obtaining any necessary authorizations.
+ Ability to research medical diagnosis and procedure codes in CPT Code book and ICD-9_CM code book.
+ Demonstrated computer skills including word-processing, use of spreadsheets and data entry.
+ Ability to understand and correctly use technical terminology, correctly identify and extract data from hospital records, enter data on flow sheets or in computer and maintain study records.
+ Ability to communicate effectively with medical, nursing and administrative personnel, both verbally and via written reports and memos
+ Knowledge of Microsoft Office Programs including Word, Excel and Outlook
+ Skill and experience in composing clear and understandable written memos and reports using correct grammar.
+ Skill in prioritizing assignments to complete work in a timely and accurate manner.
+ Skill in communicating with patients, families and referring physicians with diploma.
+ Ability to establish and maintain cooperative working relationships with physicians, residents, research associates, fellows, students and staff, as well as outside granting agencies.
+ Superior typing skills to prepare correspondence, reports and other written materials with speed and accuracy.
+ Skill in prioritizing assignments to complete work in a timely manner when there are changes in workload and assignments, pressures of deadlines, and/or a heavy workload.
+ Ability to work flexible hours and travel to department clinics, as assigned.
Preferred:
+ Knowledge of University's Electronic Medical Record System
+ Fluent in Spanish
+ Bachelor's degree
UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.
Source : UCLA Health