Patient Services Representative I-II Plastics and Reconstructive Surgery, Highlands Ranch - University of Colorado
Denver, CO
About the Job
Patient Services Representative I-II Plastics and Reconstructive Surgery, Highlands Ranch
University of Colorado Denver
Patient Services Representative I-II - Plastics and Reconstructive Surgery, Highlands Ranch-35825
University Staff
Description
University of Colorado Anschutz Medical Campus
Department:Community Practice
Job Title: Patient Services Representative I-II - Plastics and Reconstructive Surgery, Highlands Ranch
Position #:00830018 - Requisition #:35825
Job Summary:
Attention customer service experts with a passion for team-centric care coordination in an out-patient setting. We need your caring and compassionate expertise to continue providing our patients with top notch quality care.
The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules and University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication including patient appointment status to clinical department(s).
Key Responsibilities:
+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
+ Checks patients in and out for appointments, schedules follow-up appointments at time of discharge
+ Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
+ Answers multiple phone lines in order to fulfill patient needs over the phone
+ Monitors provider schedules daily to ensure that all open appointment slots are filled same day and schedules are free of roadblocks
+ Reviews the Daily Appointment Report three to five days in advance for patient appoints to ensure referral accuracy
+ Collects patient copays and balances drawer daily
Work Location:
Onsite - this role is expected to work onsite and is located in Highlands Ranch, CO
Why Join Us:
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!
The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.
Why work for the University?
We haveAMAZINGbenefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:
+ Medical: Multiple plan options
+ Dental: Multiple plan options
+ Additional Insurance: Disability, Life, Vision
+ Retirement 401(a) Plan: Employer contributes 10% of your gross pay
+ Paid Time Off: Accruals over the year
+ Vacation Days: 22/year (maximum accrual 352 hours)
+ Sick Days: 15/year (unlimited maximum accrual)
+ Holiday Days: 10/year
+ Tuition Benefit: Employees have access to this benefit on all CU campuses
+ ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://advantage.cu.edu/) .
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:
Minimum Qualifications:
Patient Services Representative I:
+ High school diploma or GED
+ 1+ years of patient/client-facing experience
Patient Services Representative II:
+ High school diploma or GED
+ 2+ years of patient/client-facing experience
A combination of education and related technical/paraprofessional experience may be substituted on a year for year basis.
Preferred Qualifications:
+ College graduate
+ Medical office experience
+ EPIC experience
+ MS Office experience
+ Bilingual, Spanish-speaking
Conditions of Employment:
+ Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider level CPR certification or certification within 90 days of hire
+ Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training
+ Maintains all required licensure and certifications for position
+ Must be able to work in-person
+ Must be able to travel to alternate locations as assigned
Knowledge, Skills and Abilities:
+ Strong organizational and personal skills; must have strong work ethic
+ Strong communication skills, both written and verbal
+ Ability to maintain a positive attitude with clients, employees, and management
+ Ability to work quickly - individually and as part of a team
+ Ability to read, analyze, and interpret policies, documents, and regulations
How to Apply:
For full consideration, please submit the following document(s):
1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position _(only use if a cover letter is necessary)_
2. Curriculum vitae / Resume
3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: Nykol Jefferson - Nykol.Jefferson@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=Nykol.Jefferson@cuanschutz.edu)
Screening of Applications Begins:
Immediately and continues until position is filled. For best consideration, apply within 30 days of posting.
Anticipated Pay Range:
The starting salary range ( _or hiring range_ ) for this position has been established as
Patient Services Representative I: $38,000
Patient Services Representative II: $43,700
The above salary range ( _or hiring range_ ) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=http://www.cu.edu/node/153125)
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=hr.adacoordinator@cuanschutz.edu) .
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and othervaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in theoccupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .
Application Materials Required: Cover Letter, Resume/CV, List of References
Job Category: Administrative Support and Related
Primary Location: United States
Department: U0001 -- Anschutz Med Campus or Denver - 21969 - SOM-DEAN DO CPD - SURGERY
Schedule: Full-time
Posting Date: Jan 3, 2025
Unposting Date: Ongoing
Posting Contact Name: Nykol Jefferson
Posting Contact Email: Nykol.Jefferson@cuanschutz.edu
Position Number: 00830018
To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35825&lang=en (https://apptrkr.com/5905524)
Copyright 2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)
jeid-1ecb9a2f0ac37341b2e3e9b75c8f5e2d
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
University of Colorado Denver
Patient Services Representative I-II - Plastics and Reconstructive Surgery, Highlands Ranch-35825
University Staff
Description
University of Colorado Anschutz Medical Campus
Department:Community Practice
Job Title: Patient Services Representative I-II - Plastics and Reconstructive Surgery, Highlands Ranch
Position #:00830018 - Requisition #:35825
Job Summary:
Attention customer service experts with a passion for team-centric care coordination in an out-patient setting. We need your caring and compassionate expertise to continue providing our patients with top notch quality care.
The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules and University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication including patient appointment status to clinical department(s).
Key Responsibilities:
+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
+ Checks patients in and out for appointments, schedules follow-up appointments at time of discharge
+ Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
+ Answers multiple phone lines in order to fulfill patient needs over the phone
+ Monitors provider schedules daily to ensure that all open appointment slots are filled same day and schedules are free of roadblocks
+ Reviews the Daily Appointment Report three to five days in advance for patient appoints to ensure referral accuracy
+ Collects patient copays and balances drawer daily
Work Location:
Onsite - this role is expected to work onsite and is located in Highlands Ranch, CO
Why Join Us:
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more!
The University of Colorado Anschutz Medical Campus is a public education, clinical and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges, and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.
Why work for the University?
We haveAMAZINGbenefits and offerexceptional amounts of holiday, vacation and sick leave! The University of Colorado offers an excellent benefits package including:
+ Medical: Multiple plan options
+ Dental: Multiple plan options
+ Additional Insurance: Disability, Life, Vision
+ Retirement 401(a) Plan: Employer contributes 10% of your gross pay
+ Paid Time Off: Accruals over the year
+ Vacation Days: 22/year (maximum accrual 352 hours)
+ Sick Days: 15/year (unlimited maximum accrual)
+ Holiday Days: 10/year
+ Tuition Benefit: Employees have access to this benefit on all CU campuses
+ ECO Pass: Reduced rate RTD Bus and light rail service
There are many additional perks & programs with the CU Advantage (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://advantage.cu.edu/) .
Diversity and Equity:
The University of Colorado Anschutz Medical Campus is committed to recruiting and supporting a diverse student body, faculty and administrative staff. The university strives to promote a culture of inclusiveness, respect, communication and understanding. We encourage applications from women, ethnic minorities, persons with disabilities, persons within the LGBTQ+ community and all veterans. In addition, the Anschutz Campus has also been recognized as an Age-Friendly University. The University of Colorado is committed to diversity and equality in education and employment.
Qualifications:
Minimum Qualifications:
Patient Services Representative I:
+ High school diploma or GED
+ 1+ years of patient/client-facing experience
Patient Services Representative II:
+ High school diploma or GED
+ 2+ years of patient/client-facing experience
A combination of education and related technical/paraprofessional experience may be substituted on a year for year basis.
Preferred Qualifications:
+ College graduate
+ Medical office experience
+ EPIC experience
+ MS Office experience
+ Bilingual, Spanish-speaking
Conditions of Employment:
+ Current Basic Life Support (BLS) for Healthcare Providers issued by American Heart Association or American Red Cross healthcare provider level CPR certification or certification within 90 days of hire
+ Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training
+ Maintains all required licensure and certifications for position
+ Must be able to work in-person
+ Must be able to travel to alternate locations as assigned
Knowledge, Skills and Abilities:
+ Strong organizational and personal skills; must have strong work ethic
+ Strong communication skills, both written and verbal
+ Ability to maintain a positive attitude with clients, employees, and management
+ Ability to work quickly - individually and as part of a team
+ Ability to read, analyze, and interpret policies, documents, and regulations
How to Apply:
For full consideration, please submit the following document(s):
1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position _(only use if a cover letter is necessary)_
2. Curriculum vitae / Resume
3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address
Questions should be directed to: Nykol Jefferson - Nykol.Jefferson@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=Nykol.Jefferson@cuanschutz.edu)
Screening of Applications Begins:
Immediately and continues until position is filled. For best consideration, apply within 30 days of posting.
Anticipated Pay Range:
The starting salary range ( _or hiring range_ ) for this position has been established as
Patient Services Representative I: $38,000
Patient Services Representative II: $43,700
The above salary range ( _or hiring range_ ) represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for overtime compensation.
Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans and retirement contributions that add to your bottom line.
Total Compensation Calculator: http://www.cu.edu/node/153125 (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=http://www.cu.edu/node/153125)
ADA Statement:
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at hr.adacoordinator@cuanschutz.edu (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=hr.adacoordinator@cuanschutz.edu) .
Background Check Statement:
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
Vaccination Statement:
CU Anschutz strongly encourages vaccination against the COVID-19 virus and othervaccine preventable diseases (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://www.cdc.gov/vaccines/schedules/downloads/adult/adult-combined-schedule.pdf) . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in theoccupational health medical surveillance program (https://apptrkr.com/get_redirect.php?id=5905524&targetURL=https://research.cuanschutz.edu/ehs/home/divisions/occupational-health/oh-enrollment) .
Application Materials Required: Cover Letter, Resume/CV, List of References
Job Category: Administrative Support and Related
Primary Location: United States
Department: U0001 -- Anschutz Med Campus or Denver - 21969 - SOM-DEAN DO CPD - SURGERY
Schedule: Full-time
Posting Date: Jan 3, 2025
Unposting Date: Ongoing
Posting Contact Name: Nykol Jefferson
Posting Contact Email: Nykol.Jefferson@cuanschutz.edu
Position Number: 00830018
To apply, please visit: https://cu.taleo.net/careersection/2/jobdetail.ftl?job=35825&lang=en (https://apptrkr.com/5905524)
Copyright 2024 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency (https://www.jobelephant.com/)
jeid-1ecb9a2f0ac37341b2e3e9b75c8f5e2d
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
Source : University of Colorado