Patient Services Coordinator II - Integrated Resources, Inc
New York, NY 10029
About the Job
Duties:
Job Summary:
Works cohesively with the Primary Care Provider to facilitate patients care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements.
Essential Duties:
-Collaborates with other clinical staff, to resolve issues impacting patients care progression.
-Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when applicable).
-Contact insurance carriers for patients pre-certification; consults with Department/Practice Manager with respect to patients needs or addressing escalated issues.
-Provides front-end coverage as needed; records telephone encounters for routing to appropriate Providers.
-Works as liaison with Physicians, patients and clinical staff to connect patients with relevant internal/external resources.
-Provides recommendation for process/service improvement to promote patients satisfaction and address issues.
-Provide thoughtful and informative responses to patient while guiding them through their healthcare options.
-Maintain understanding of medical terminology and practices used within the hospital through further education.
-Performs other duties as assigned.
Education:
Required Education:
-AAS degree or 1-4 years experience (experience can be in hospitality, healthcare, customer service, business, etc.)
Preferred Education:
-Bachelor s degree preferred.
Required Certifications & Licensure:
-N/A
Preferred Certifications & Licensure:
-Medical Terminology Certificate highly desirable.
Languages:
English( Speak, Read, Write )
Certifications & Licenses:
Medical Terminology
Medical Terminology Certificate
Skills:
Required Skills & Experience:
-Four (4)+ years of healthcare/customer service or other relevant experience.
Preferred Skills & Experience:
-N/A
Minimum Degree Required: Bachelor's Degree
City: New York
Schedule:
Start Date: 01/27/2025
End Date: 04/26/2025
Schedule Notes: 9am-5pm M-F
Hours Per Week: 37.50
Hours Per Day: 8.00
Days Per Week: 5.00
Job Summary:
Works cohesively with the Primary Care Provider to facilitate patients care plan, participating in daily huddles/monthly case discussions, facilitating appointments, coordinating information and continuing care requirements.
Essential Duties:
-Collaborates with other clinical staff, to resolve issues impacting patients care progression.
-Monitors and updates dashboard with reminders and alerts, to organize daily tasks such as: visit status reminders, follow-up appointments, authorizations for medical review, coordination of specialty appointments and resolving billing errors (when applicable).
-Contact insurance carriers for patients pre-certification; consults with Department/Practice Manager with respect to patients needs or addressing escalated issues.
-Provides front-end coverage as needed; records telephone encounters for routing to appropriate Providers.
-Works as liaison with Physicians, patients and clinical staff to connect patients with relevant internal/external resources.
-Provides recommendation for process/service improvement to promote patients satisfaction and address issues.
-Provide thoughtful and informative responses to patient while guiding them through their healthcare options.
-Maintain understanding of medical terminology and practices used within the hospital through further education.
-Performs other duties as assigned.
Education:
Required Education:
-AAS degree or 1-4 years experience (experience can be in hospitality, healthcare, customer service, business, etc.)
Preferred Education:
-Bachelor s degree preferred.
Required Certifications & Licensure:
-N/A
Preferred Certifications & Licensure:
-Medical Terminology Certificate highly desirable.
Languages:
English( Speak, Read, Write )
Certifications & Licenses:
Medical Terminology
Medical Terminology Certificate
| Skills: |
Required
Additional
|
||
| Languages: | English( Speak, Read, Write ) | ||
| Minimum Degree Required: | Bachelor's Degree | ||
Skills:
Required Skills & Experience:
-Four (4)+ years of healthcare/customer service or other relevant experience.
Preferred Skills & Experience:
-N/A
Minimum Degree Required: Bachelor's Degree
City: New York
| Start Date: | 01/27/2025 | Hours Per Week: | 37.50 |
| Est. End Date: | 04/26/2025 | Hours Per Day: | 8.00 |
| Schedule Notes: | 9am-5pm M-F | Days Per Week: | 5.00 |
| Department: | KAPLAN STEVEN : 02649667XXXX MSM |
||
| Cloud Department: | Dept / Floor: | 5th Floor at 110 E 60th, 1st Floor at 1450 Madison Ave | |
| Shift Hours: | 9am-5pm M-F | Contract Type: | Local |
| Union Position?: | No | Compliance Analyst: | |
| Initial Start Date: | On-Call Required?: | No | |
| Min. Pay Rate: | Max. Pay Rate: |
Schedule:
Start Date: 01/27/2025
End Date: 04/26/2025
Schedule Notes: 9am-5pm M-F
Hours Per Week: 37.50
Hours Per Day: 8.00
Days Per Week: 5.00
Source : Integrated Resources, Inc