Patient Services Coordinator at Partnership Employment

Exciting Opportunity: Patient Services Advisor 

Are you looking to start a rewarding career with endless opportunities for growth? Southcoast Health is looking for a Patient Services Advisor to join our new service center in Fairhaven, MA. This is a fantastic chance to get your foot in the door, with great job security in a healthcare setting. Hospitals are not going anywhere, and once you excel in this role, the opportunities across our medical center are endless!

Why You’ll Love This Role:

• Start your career on the right foot in a dynamic healthcare environment.
• Endless opportunities for growth and advancement across the entire medical center once you show success in this role.
• Fantastic benefits once you go permanent, including:
  • Health Insurance
  • 401k
  • Short- and Long-term Disability
  • PTO
• Job security in a hospital system that’s here to stay – healthcare is essential!
• Sign-on bonus available once you’re made permanent after 90 business days!

Your Responsibilities:

As a Patient Services Advisor, you will be the first point of contact for our patients. You’ll work directly in our service center to:

• Coordinate and schedule ambulatory outpatient visits for assigned departments.
• Collect and verify patient demographic and insurance information.
• Communicate patient liabilities and collect clinical information for scheduling inquiries.
• Explain patient preparation requirements and coordinate with clinical departments regarding protocols.
• Address non-scheduling requests or accurately transfer patients to the appropriate department.

Position Details:

• Hours: Full-time, 40 hours per week
• Shift: Day shift, 8:30am – 5:00pm
• Location: Fairhaven, MA

What We’re Looking For:

• Education: High school diploma or GED required; Associate’s degree preferred.
• Experience: Previous call center experience is preferred. Strong computer and organizational skills are essential. Experience with electronic health records is a plus.
• Skills: Ability to multitask, strong communication skills, and a genuine service-oriented attitude.

Requirements to Start:

• Fully vaccinated against COVID-19 and seasonal influenza (documentation required unless approved for exemption).
• T-spot or negative TB test.
• MMR, Varicella, and HepB vaccination or proof of immunity.
• A 10-panel urine drug test (excluding marijuana).
• Background check (including MA CORI and any other states lived in the past 7 years).

Must-Check Boxes:

• Vaccinations: Must be fully vaccinated against COVID-19 and Influenza (current season).
• Reliability: Please confirm no planned days off in the next 90 days.
• Transportation: Confirm how you plan to commute reliably to work every day.

We are proud to be an equal-opportunity employer, offering a community-based healthcare system with a supportive, team-oriented culture.

Let’s get started – apply today!