Patient Services Assistant II - Spanish-Speaking Preferred (Open & Promotional) - County of San Mateo

County of San Mateo is looking for customer service-oriented individuals to join our team. Patient Services Assistants perform a variety of duties, which may include interviewing and registering patients, managing patient appointments, explaining available coverage plans, financial screening, verifying insurance, using a computer to enter and retrieve data, assigning appropriate codes and processing billing documents, receiving payments for medical services, maintaining accurate records, and acting as receptionist to assist and respond to patient inquiries. Patient Services Assistant positions are located in the various divisions of the Health System, including San Mateo Medical Center and Clinics, Behavioral Health and Recovery Services, Family Health, and Public Health.

Specific positions may require evening, weekend, holiday, or rotating shift work. Some positions may require bilingual skills. Fluency in both English and Spanish is required to be considered for a bilingual position.

NOTE: The eligible list generated from this recruitment may be used to fill future extra-help, term, unclassified, and regular classified vacancies.