Patient Service Specialist - Medical Front Office - Baylor Scott & White Institute for Rehabilitation - Outpatient

Frisco, TX 75035-4942

About the Job

Overview:

Baylor Scott & White Institute for Rehabilitation

Location: Frisco, TX (Coit)

Patient Service Specialist (PSS)

Hours: vary M- F between 7am - 7pm

PRN – Float

Candidate will be required to travel to multiple outpatient clinics.

Area of Coverage: Frisco, Aubrey, Prosper, The Colony, Anna, McKinney, Allen and Plano

PRN rate: $21.00 per hour

Responsibilities:

Seeking candidate who can provide outstanding customer service and attention to details in a fast paced environment. A team player who is flexible, organized and adaptable and able to travel between clinics. We process referrals, schedule patients complete intake process & data entry, insurance verification, authorizations and review of benefits with patients, copay collection, arriving and re-scheduling patients, billing reports, closing report and other task as needed.

Coordinates patient appointments, working with Center manager to minimize cancellations and support Treatment adherence.
Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
Collects towards patient responsibility at each visit.
Scan and maintain medical documents.
Reconciles and posts charges daily and other reporting to ensure clean claim processing.
Responds to all request for information from patients, other department and physicians.
Maintains office, orders supplies and manages mail.
Willingness to adjust schedule to center needs.
Travels Attends all mandatory meetings and in-service education programs.
Travels to non-home location center or other site for coverage when necessary.

Qualifications:

HS diploma or GED is required

Preferred Experience

Customer service experience
Knowledge of insurance verification
Healthcare, medical, or dental office administration

Additional Data:

Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Source : Baylor Scott & White Institute for Rehabilitation - Outpatient