Patient Service Representative - Pediatric Home Service

Pediatric Home Service is a friendly and professional leader in home health care with a singular passion for and commitment to taking care of the child. As aleader in home health care, we help kids achieve their best lives at home and in their communities while providing our employees a fun and rewarding place to work.

• Position: Patient Service Representative
• Location: Roseville, MN
• Hours: Monday-Friday, 8a-5p

We are looking for a full-time Customer Service Representative to join our customer-focused, supportive team. Our Customer Service department is a fast-paced, high-energy environment, you’ll find yourself challenged and required to use critical thinking every day through a variety of in-person, email and phone conversations. You will also be surrounded by a close-knit and supportive group who has the same dedication to serving medically-complex children and their families.

Some of the critical tasks include:

• Assisting patients, families, and caregivers with supply & service requests

• Verifying insurance eligibility and benefits

• Managing patient records

• Coordinating services with clinical staff & referral sources

• Other opportunities to learn and grow

The qualified candidate must have exceptional organizational, multi-tasking, problem solving and communication skills. A high level of initiative combined with a customer service mentality is required.

We offer outstanding wages plus first-class benefits including:

• Holiday Pay

• Paid Time Off

• Health and Dental insurance

• Short & Long Term Disability and Life Insurance

• 401K with match & educational benefits

Interested candidates should apply online; please include cover letter and resume along with salary requirements in your application. We look forward to learning more about you & the skills you can bring to Pediatric Home Service!

Pediatric Home Service is an equal opportunity employer; we are committed to affirmative action and equal employment opportunities for all regardless of protected veteran status, race, color, creed, religion, national origin, sex, sexual orientation or identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance. #DME123