Join Our Client as a Patient Service Representative!

Position: Patient Service Representative
Location: Lake Forest, CA
Pay: $21 – $22 per hour
Employment Type: Full-Time

Are you feeling undervalued in your current administrative role? Do you crave a supportive environment where your contributions truly matter? Our client, a forward-thinking and rapidly growing company, is seeking a dedicated Patient Service Representative to create a welcoming experience for patients and ensure smooth clinic operations. This role is designed to address the frustrations you might be facing in your current position and provide a fulfilling alternative.

Why You'll Love This Role

• Competitive Pay: Earn $21 – $22 per hour based on your experience.
• Supportive Environment: Join a team that values your input and fosters a positive workplace culture.
• Career Growth: Access opportunities for advancement and professional development.
• Comprehensive Benefits: Enjoy medical, dental, vision, PTO, 401(k) with match, and more.
• Meaningful Impact: Play a crucial role in enhancing patient experiences and clinic efficiency.

What You're Missing in Your Current Role—and How This Role Fills the Gap

• Feeling Overlooked? At our client's clinic, your efforts are recognized and appreciated every day. Experience a workplace where your contributions make a tangible difference.
• Stagnant Growth? Break free from limited advancement opportunities. Our client offers clear pathways for career progression and continuous learning.
• High Stress with Little Support? Enjoy a collaborative environment where teamwork and mutual support reduce stress and enhance job satisfaction.
• Inefficient Processes? Work with streamlined systems and modern tools that make your job easier and more efficient, allowing you to focus on what truly matters—serving patients.
• Lack of Work-Life Balance? Benefit from flexible scheduling options that respect your personal time and commitments.

What You'll Do

• Welcome Patients: Greet patients warmly in person and over the phone, ensuring a positive first impression.
• Manage Appointments: Schedule and confirm appointments, optimizing clinic schedules for efficiency.
• Handle Records: Verify insurance information, process payments, and maintain accurate patient records.
• Assist Patients: Respond to inquiries, manage billing, and support scheduling needs.
• Support Operations: Collaborate with clinicians and staff to ensure seamless clinic operations.

What You'll Bring

• Education: High school diploma required; Associate degree or medical receptionist training preferred.
• Experience: Minimum of 1 year in administrative or customer service roles; medical office experience is a plus.
• Skills: Strong multitasking, organizational, and customer service skills. Proficient in Microsoft Office and Google Drive.
• Additional: Knowledge of medical terminology is advantageous.

What to Expect

• Work Environment: Office-based role, primarily seated with occasional standing, lifting, or light travel to support other locations.
• Growth Opportunities: Access to continuing education and pathways to leadership roles within the company.
• Team Collaboration: Work alongside a dedicated team of healthcare professionals committed to excellence.

Why Apply?

If you're tired of feeling undervalued and stuck in your current role, this is your opportunity to make a meaningful change. Join our client's mission-driven team where your skills are recognized, your growth is supported, and your work truly impacts patients' lives. Whether you seek full-time stability or part-time flexibility, this role offers the perfect balance to advance your career while enjoying a supportive and engaging work environment.

Apply Today! and take the next step in your career with a company that truly values and invests in its team members.