Patient Service Representative - Hunterdon Health Care System

Position Summary

Under the supervision of the Lead PSR or designate, and with direction from the Business Manager and various Imaging Supervisors, registers all Outpatient studies for the Imaging Center in the HIS. Also, under the direction of the Lead PSR, schedules all outpatient studies in the RIS.

Primary Position Responsibilities

1.Registers and/or schedules outpatient appointments.

2.Verifies the imaging procedure(s) to be done, checking for physician order and proper paperwork.

3.Demonstrates competency in using HIS, RIS, and other applicable programs.

4.Demonstrates practice of Patient Satisfaction skills and techniques.

Qualifications

Minimum Education:

Required:

High School Diploma or equivalent

Minimum Years of Experience (Amount, Type and Variation):

Preferred:

1-3 years experience in radiology/medical imaging business practice

Knowledge, Skills and/or Abilities:

Required:

Good communication and interpersonal skills. The ability to organize and prioritize duties required. Work efficiently in a stressful environment. Must be self-directed. Position involves extensive use of telephone, computer and scanner to interact with patients and physician office staff. Use of HIS, RIS, telephone, fax, computer, and copier.

PI256907337