Patient Service Representative - Integrated Dermatology of Newton-Brighton

Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists.

Our busy dermatology practice is seeking a patient service representative to join our team!  This position should be flexible to fit the dynamic needs of the clinic on a daily basis.  

Duties: 

• Patient scheduling, reminder calls, and follow-up appointment scheduling
• Checking patients in, verifying insurance, as well as updating patient demographics in EMR
• Understanding and ability to check insurance referrals, authorizations, eligibility, deductibles, out-of-pocket and co-insurance details
• Filing, faxing, scanning, general clerical work
• Knowledge and desire to navigate practice website and follow up patient inquiries from website
• Communicating with patients via phone as well as office email

Qualifications: 

• The ability to understand and differentiate between patient insurances; commercial plans vs Medicare
• Have integrity and accuracy when entering and reporting numbers, names and results
• Must have strong computer and technology skills
• Strong oral, written and interpersonal communication skills with patients, providers and coworkers
• Maintain a professional presence
• Demonstrate patient advocacy and conflict resolution skills for patients of all ages and backgrounds
• Positive attitude to contribute to the existing environment in the office(s)
• Punctuality is a must; must have reliable transportation
• Must be dependable and flexible during clinic hours
• Must be a team player, able and willing to follow directions and eager to learn

Education:

• High School Diploma or equivalent GED is required

Experience:

• 1+ years in a Medical Administrative position is required

Pay:

• Pay starts at $20.00 and increases with experience

All your information will be kept confidential according to EEO guidelines.

Integrated Dermatology and it's entities provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.