PATIENT FLOW COORDINATOR (FULL TIME) - Compass Group, North America

TouchPoint








+ We are hiring immediately for a full time PATIENT FLOW COORDINATOR position.


+ Location: Ascension Macomb-Oakland Warren Campus - 11800 Twelve Mile Road, Warren, MI 48093 Note: online applications accepted only.


+ Schedule: Full time schedule. Monday - Friday with every other weekend and holidays required, 11:00 pm - 7:30 pm. More details upon interview.


+ Requirement: No previous experience is required.


+ Pay Rate: $18.00 per hour.

*Internal Employee Referral Bonus Available



We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1329385.


The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg





Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!





Application Deadline: Applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.


If serving others is in your blood and you thrive on the idea of helping someone heal, TouchPoint is the place for you!

We asked some of our associates why they love working for Touchpoint. Click here (https://vimeo.com/329375204) to see what they said!



We’re TouchPoint Support Services and our mission is to serve up hospitality, for patients, their families and visitors at Ascension Health hospitals throughout the U.S. But our work isn’t just about cooking, serving, cleaning and transporting patients. We set the stage for healing with sparkling facilities, great food and service.


This is the kind of work that takes a big heart for service and for supporting Ascension’s mission to improve the health of the poor and vulnerable. We’re serious about the role we play in healing – and just as passionate about having fun, supporting each other and serving our communities.


Maybe you have a passion for people and an obsession with service. Or maybe you’re looking for a launchpad for a career managing people. Are you generous and hard working? When you spot a need, are you ready to jump?




Job Summary





Summary: As a Patient Flow Coordinator, you will be responsible for the effective daily coordination and monitoring of Patient Transportation services activities through timely and accurate dispatch and management of customer transportation requests and efficient assignments of transport personnel.


Essential Duties and Responsibilities:



+ Continuously monitors and improves departmental performance through timely dispatching of patient transport requests and personnel activity status.


+ Resolves problems related to patient, visitor, staff or employee complaints.


+ Utilizes effective dispatching logic in prioritizing tasks, dispatching assignments to the appropriate personnel in order of availability and proximity while maximizing productivity.


+ Ensures compliance with policies and procedures for departmental operations.


+ Manages the Patient Transport Department in Operations Managers or Supervisors absence if required.


+ Motivates staff to function as a team in achieving goals and maximum productivity.


+ Adheres to and promotes associates compliance to standard universal and disease-specific precautions and the OSHA blood borne pathogen standard; work to comply with all federal and state regulatory agencies.


+ Understands and applies knowledge of basic patient transport concepts, infection control practices, and proper body mechanics.


+ Monitors supplies and equipment; makes purchase recommendations as needed.


+ Performs other duties as assigned.





Qualifications:



+ Ability to plan, organize, coordinate and direct the activities of transport requests and associates productivity.


+ Analytical ability to constantly evaluate task and personnel status; interpret demand and response times in accordance with patient acuity and personnel availability.









Associates at Touchpoint are offered many fantastic benefits.


Both full-time and part-time positions offer the following benefits to associates:



+ Retirement Plan


+ Associate Shopping Program


+ Health and Wellness Programs


+ Discount Marketplace


+ Identity Theft Protection


+ Pet Insurance


+ Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program



In addition, full-time positions also offer the following benefits to associates:



+ Medical


+ Dental


+ Vision


+ Life Insurance/AD


+ Disability Insurance


+ Commuter Benefits


+ Employee Assistance Program


+ Flexible Spending Accounts (FSAs)



Touchpoint maintains a drug-free workplace.


About Compass Group: Achieving leadership in the foodservice industry


Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.




Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


Applications are accepted on an ongoing basis.