Patient Financial Services Representative - Goshen Health

Requisition #:
Entity/Department: Goshen Hospital / Patient Financial Services
Shift/Hours: Days / Full Time, 80 Hours Per Pay Period

Assumes responsibility for answering all incoming calls for the Patient Financial Services Reps (I & II). Will provide customer service to all patients calling into the Department and eliminate the need for voicemail for these incoming calls. Works as a resource to the Patient Financial Services Reps I & II to assure that complete follow-through occurs with each patient inquiry. Assumes responsibility for all mail correspondence and posting to accounts when there is no payment associated with a claim.

Requirements:

• High School graduate or equivalent required.
• 3 years of medical billing experience in A/R.
• Medical billingknowledge to include UB & HCFA billing is preferred.