Patient Coordinator at Judge Group
Shrewsbury, MA
About the Job
Location: Shrewsbury, MA
Salary: Depends on Experience
Description: Our client is currently seeking a Patient Coordinator to join their team located in Shrewsbury, MA. If qualified and interested, please don't hesitate to apply. I look forward to connecting with you!
Qualifications & Requirements:
Contact: mmorrissey@judge.com
Salary: Depends on Experience
Description: Our client is currently seeking a Patient Coordinator to join their team located in Shrewsbury, MA. If qualified and interested, please don't hesitate to apply. I look forward to connecting with you!
We are looking for a client-facing sales and marketing professional with a proven track record of success. The ideal candidate will bring confidence, and a proactive yet tactful personality, credibility, and high integrity coupled with an excellent work ethic. They will excel in building relationships and creating lifetime partnerships with patients and thrive in a high-energy environment. Team members work in a proactive environment with self-accountability.
This job will have the following responsibilities:
- Educating patients and potential patients on our services, and laying out a treatment plan with them that is highly customized to assist them in looking, feeling and being their best.
- Selling the value of our services to our patients when they visit our clinic during their consultations and treatments.
- Following up with previous patients to continue to cultivate a relationship with them and renew their interest in a potential partnership with Skin MD.
- Creating partnerships in the community and cultivating lasting relationships with patients.
- Supporting and participating in outbound marketing activities with a goal of developing synergistic partnerships with local complementary businesses.
- The Patient Coordinator is responsible for making outside calls to generate interest through community marketing, health & wellness trade shows including outbound marketing to local complementary businesses.
- Responsible for managing and overseeing daily clinic operations ranging from; accounting, scheduling, sales, marketing, client retention, inventory management.
- Responsible for creating a strong culture within their clinic and capable of motivating others for optimal performance.
- Greeting patients in a friendly manner as they enter the clinic, answering incoming calls, patient scheduling and pre and post visit communication.
- Processing through patient charts to ensure they have a highly developed treatment plan, adjusting when necessary, and ensuring payments have been made for services.
- Evaluating guests’ suitability for laser, aesthetic and other non-surgical cosmetic services.
- Follow proper protocols for lasers and aesthetic devices. Maintain consistent adherence to established patient care standards, act as a liaison to the medical director.
Qualifications & Requirements:
- A licensed esthetician with management experience.
- 3+ years of sales experience (some business to consumer-preferred).
- Experienced in building relationships with patients that have a lasting value.
- Proven track record of exceeding annual revenue and profit targets by building relationships.
- Extensive and successful commitment to exceeding customer expectations
Contact: mmorrissey@judge.com
This job and many more are available through The Judge Group. Find us on the web at www.judge.com