Patient Coordinator - Pacer Staffing
Alhambra, CA
About the Job
Description:
Job Title: Imaging Services Reading Room Coordinator
SHIFT
This would be evening shifts M-F (5PM-7AM) and Weekends (24 hours).
A combination of staff who will perform 3 x12 hrs and 4 x10 hrs who will stagger to provide coverage (still working out the start/end times).
A monthly schedule will be provided for the rotation.
This need is a new venture/business model as an after hour service for a Keck clinic. The ideal candidate would be local however the clinic is willing to consider candidates who are REMOTE if interested in the shift and have flexibility as weekends is a requirement. This is a "temp to hire" position for the right candidate. Keck will consider candidates who sit in different time zones if they are truly a fit and can support PST hours and SHINE! Background in healthcare customer service is a plus but not a hard requirement.
The role is a Customer Service driven role that requires managing a high volume of calls from Supervisors Physicians, responding to messages and being an "operator/air traffic controller" supporting the Radiologists at NIGHT.
Note to Suppliers: Please provide availability of candidate upon submission with a detailed snapshot of the candidate to sell the candidate after you have interviewed the candidate.
Assignment Information
Medical Enterprise: USC Care
If ME, approved PCC: Jeremy Church, CFO
If ME, Cost Center:
Job Title: Imaging Services Reading Room Coordinator
USC Address where the work is being performed? Alhambra if local candidate (1000 S. Freemont. If REMOTE, equipment will be provided.
Pay rate: 28.00 - 34.00 per hour based on experience. Expectations is that supplier submits at a rate that aligns with the market based on years of experience.
Bill rate: NTE 44.71
Mark up: 31.5%
Target start date: ASAP
Duration of Assignment: 3 months. Temp to Perm for the right candidate if a fit.
Work hours: See Above
Manager Name: Stefano Mauro
Timecard Approver: Stefano Mauro
Dress code: Business Casual
Parking: Alhambra if local.
Interview (standard is Teams but is the Manager s preference): Teams
Top 3 Required Skills:
1. Excellent Customer Service & professional communication
2. Comfort with multiple technology tools
3. Detail Oriented
Top 3 Preferred Skills:
1. Ability to triage priorities
2. Independent/ self-motivated
3. Problem solver
Top 3- 5 Daily Responsibilities:
1. Answer phones to triage urgent issues, problem solve and facilitate provider to provider communication
2. Familiarity with work list to update priority and escalate timeliness of reporting
3. Communicate professionally and clearly to expedite timely image reads
4. Problem solving
Minimum Education: High School
Job Description: Attached
Medical Enterprise - Non-Clinical Onboarding
Background, Education and Employment
Background
Social Security Trace
7 years worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM
Education: HS Diploma (or equivalent GED)
Employment: 3 Employers Must verify 2 out of 3
Other Requirements
HIPAA
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet
**Note: ALL IS BILLABLE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B. In the event that they do not have this:
Provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3
*MUST be fully vaccinated for:
MMR
Varicella
*Worker can decline HEP B (no exemption form required) Declination Form needs to be on file Supplier can provide own Hep B declination
2. TB Test(yearly)
Date test was done
Must have been read within 24 to 48 hours of the test
In case of positive TB history, must present chest x-ray results.
3. Drug Screen 10 panel
Drug Test Panel:
- AMPHETAMINES
- BARBITURATES
- BENZODIAZEPINES
- COCAINE METABOLITE
- OPIATES
- CODEINE
- MORPHINE
- HYDROCODONE
- HYDROMORPHONE
- OXYCODONE
- PHENCYCLIDINE
- METHADONE
- PROPOXYPHENE
4. Influenza for Current Flu Season: Flu shot is ONLY good for the season which is 11/1 through 4/30.
If they start on May 1st, they don't need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st. The facility accepts a signed personal/medical exemption.
5. COVID Vaccinations
Fully vaccinated with Covid-24-25 Vaccine. The facility accepts a signed religious/medical exemption.
*Exemption form accepted for:
COVID
FLU
***Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
SHIFT
This would be evening shifts M-F (5PM-7AM) and Weekends (24 hours).
A combination of staff who will perform 3 x12 hrs and 4 x10 hrs who will stagger to provide coverage (still working out the start/end times).
A monthly schedule will be provided for the rotation.
This need is a new venture/business model as an after hour service for a Keck clinic. The ideal candidate would be local however the clinic is willing to consider candidates who are REMOTE if interested in the shift and have flexibility as weekends is a requirement. This is a "temp to hire" position for the right candidate. Keck will consider candidates who sit in different time zones if they are truly a fit and can support PST hours and SHINE! Background in healthcare customer service is a plus but not a hard requirement.
The role is a Customer Service driven role that requires managing a high volume of calls from Supervisors Physicians, responding to messages and being an "operator/air traffic controller" supporting the Radiologists at NIGHT.
Note to Suppliers: Please provide availability of candidate upon submission with a detailed snapshot of the candidate to sell the candidate after you have interviewed the candidate.
Assignment Information
Medical Enterprise: USC Care
If ME, approved PCC: Jeremy Church, CFO
If ME, Cost Center:
Job Title: Imaging Services Reading Room Coordinator
USC Address where the work is being performed? Alhambra if local candidate (1000 S. Freemont. If REMOTE, equipment will be provided.
Pay rate: 28.00 - 34.00 per hour based on experience. Expectations is that supplier submits at a rate that aligns with the market based on years of experience.
Bill rate: NTE 44.71
Mark up: 31.5%
Target start date: ASAP
Duration of Assignment: 3 months. Temp to Perm for the right candidate if a fit.
Work hours: See Above
Manager Name: Stefano Mauro
Timecard Approver: Stefano Mauro
Dress code: Business Casual
Parking: Alhambra if local.
Interview (standard is Teams but is the Manager s preference): Teams
Top 3 Required Skills:
1. Excellent Customer Service & professional communication
2. Comfort with multiple technology tools
3. Detail Oriented
Top 3 Preferred Skills:
1. Ability to triage priorities
2. Independent/ self-motivated
3. Problem solver
Top 3- 5 Daily Responsibilities:
1. Answer phones to triage urgent issues, problem solve and facilitate provider to provider communication
2. Familiarity with work list to update priority and escalate timeliness of reporting
3. Communicate professionally and clearly to expedite timely image reads
4. Problem solving
Minimum Education: High School
Job Description: Attached
Medical Enterprise - Non-Clinical Onboarding
Background, Education and Employment
Background
Social Security Trace
7 years worked and lived found by SSN Trace
County Criminal F&M - 7 year
Federal Criminal - 7 year
Widescreen Plus National Criminal Search
National Sex Offender Registry
Healthcare Sanctions State
OIG/SAM
Education: HS Diploma (or equivalent GED)
Employment: 3 Employers Must verify 2 out of 3
Other Requirements
HIPAA
Application
Temporary Worker Agreement
Harassment & Discrimination Pamphlet
**Note: ALL IS BILLABLE EXCEPT FOR DRUG SCREEN
1. Bloodwork (Titers) to show they are immune to MMR (Measles, Mumps and Rubella), Varicella (Chickenpox) & Hepatitis B. In the event that they do not have this:
Provide proof they had injections (shot records):
MMR Series of 2
Varicella Series of 2
Hepatitis B series of 3
*MUST be fully vaccinated for:
MMR
Varicella
*Worker can decline HEP B (no exemption form required) Declination Form needs to be on file Supplier can provide own Hep B declination
2. TB Test(yearly)
Date test was done
Must have been read within 24 to 48 hours of the test
In case of positive TB history, must present chest x-ray results.
3. Drug Screen 10 panel
Drug Test Panel:
- AMPHETAMINES
- BARBITURATES
- BENZODIAZEPINES
- COCAINE METABOLITE
- OPIATES
- CODEINE
- MORPHINE
- HYDROCODONE
- HYDROMORPHONE
- OXYCODONE
- PHENCYCLIDINE
- METHADONE
- PROPOXYPHENE
4. Influenza for Current Flu Season: Flu shot is ONLY good for the season which is 11/1 through 4/30.
If they start on May 1st, they don't need the vaccine until next Fall. It is recommended for Workers to wait and get the vaccine AFTER Sept 1st. The facility accepts a signed personal/medical exemption.
5. COVID Vaccinations
Fully vaccinated with Covid-24-25 Vaccine. The facility accepts a signed religious/medical exemption.
*Exemption form accepted for:
COVID
FLU
***Qualified Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act
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Additional Details
- Manager's Requested Bill Rate : 39.45
- Does the position allow for the worker to be virtual/remote? : Yes
- Shore Options Available for this Position : Onshore Only
- Critical Position? : No
- Kelly Job Code : HN36
- Operations Group : USC Medical Enterprise
- Working Job Title : Imaging Services Reading Room Coordinator
- Markup Category : Medical Non Clinical
- Shift Details/Expected Working Days and Hours : See JD
- Dress Code/Special Attire : See JD
- Does this position require driving? : No
- Will resource have direct patient contact? : No
- HIPAA training required? : Yes
- Nearest Parking Location : See JD
- Will job responsibilities include working directly with minors? : No
Source : Pacer Staffing