Patient Case Manager at DCI Donor Services

Sierra Donor Services (SDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at SDS is to save lives through organ and tissue donation, and we want professionals on our team that will embrace this important work!! We want people to join our team in the role of Inhouse Recovery Coordinator with previous experience as a registered nurse (RN) in an ICU or critical care setting.

What is an Organ Recovery Coordinator?

Using their nursing background, Organ Recovery Coordinators (ORCs) oversee the process of procuring the gift of organ donation. In collaboration with the clinical team, ORCs assess the compatibility of organs for recipients, and expedite the surgical and technical processes to package and transfer the organs for transplant quickly and safely. They work alongside hospital personnel and surgeons to facilitate the lifesaving gift of organ transplantation.

If you want to utilize your critical care skills with a higher level of autonomy and provide a lifeline to those waiting for an organ transplant, this is the job for you!

COMPANY OVERVIEW AND MISSION

Sierra Donor Services is a designated organ procurement organization (OPO) within the state of California and is a member of the DCI Donor Services family.

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donors gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Evaluates patient suitability for organ donation by reviewing medical records and consultation with medical staff.
• Coordinates organ placement and allocation with transplant programs and surgeons.
• Coordinates and assists in the surgical recovery of organs and peri-operative management including logistics such as arranging transportation, ensuring surgical packaging, and preparing lab specimens for shipment.
• Provides support to donor families and conducts medial/social history interviews.
• Partners with hospital leadership to improve donation metrics, protocols, and policy. Participates in committees to influence donation opportunities.
• Develops and presents hospital educational programs and status reports based upon strategic goals.
• Updates donor information into electronic medical record.
• Other duties as assigned.

The ideal candidate will have:

• Two plus years prior experience in a critical care setting.
• Ability to exercise independent judgement and multitask.
• Exceptional teamwork, interpersonal, communication, and conflict management skills.
• Registered Nursing (RN) License
• Valid Drivers License with the ability to pass MVR underwriting requirements
• The ability to creatively approach marketing and outreach.

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon
• Cell phone stipend
• Meal Per Diems when actively on cases

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer M/F/Vet/Disability.